Marketing Manager

Job Title: Account Manager

Location:Bangalore (Work from Office)

Shift:Night Shift (US Time Zone)

Employment Type:Full-time

Company:MillionCXO

About MillionCXO

MillionCXO is a fast-growing B2B sales and lead generation agency helping global IT and SaaS companies book qualified meetings with decision-makers. We blend data-driven prospecting, multi-channel outreach, and human intelligence to deliver predictable revenue outcomes for our clients.

We're now looking for a proactive and relationship-drivenAccount Managerto own client success, retention, and growth.

Key Responsibilities

1. Client Relationship & Retention

Act as the primary point of contact for assigned clients across the US and global markets.

Build trusted relationships with CXOs, Founders, and Marketing/Sales Heads.

Ensure timely delivery of campaigns and consistent communication with clients.

2. Onboarding & Delivery Management

Lead smooth client onboarding and project kickoff meetings.

Coordinate internally with SDRs, delivery, and performance teams to ensure KPIs are met.

Maintain accurate documentation of client goals, deliverables, and feedback.

3. Business Reviews & Reporting

ConductWeekly Business Reviews (WBRs)andMonthly Business Reviews (MBRs)with clients.

Present insights, campaign results, and recommendations for improvement.

Track key success metrics such as booked meetings, conversions, and ROI.

4. Upsell & Cross-Sell

Identify opportunities to expand client engagement through new service offerings, additional licenses, or higher-tier packages.

Collaborate with the sales team to convert upsell opportunities into revenue.

Maintain a strong understanding of MillionCXO's services and success stories.

5. Internal Collaboration & Growth

Work closely with the delivery team to ensure campaign quality and consistency.

Share client insights to improve internal processes and offerings.

Contribute to client retention, renewal, and satisfaction KPIs.

Key Performance Indicators (KPIs)

Client retention rate

Revenue growth via upsells/cross-sells

Client satisfaction (measured via NPS or feedback)

Timely completion of WBRs and MBRs

Campaign performance and delivery adherence

Requirements

36 years of experience in Account Management, preferably inB2B SaaS, Marketing, or Lead Generation agencies.

Excellent communication and presentation skills (US client handling experience preferred).

Strong analytical and reporting skills.

Proven track record in client retention and upselling.

Comfortable working innight shiftsto align with US client hours.

Why Join MillionCXO

Fast-paced, high-growth environment in the global B2B space.

Opportunity to manage CXO-level client accounts.

Collaborative and performance-driven culture.

• Competitive compensation (as per industry standards).