Department: Integrated Marketing & Experience (IMX)
Key Responsibilities
- Workflow Automation: Assist in automating internal workflows and operational tasks using Microsoft Power Automate to improve efficiency and reduce manual effort.
- Data Analysis and Insight Generation: Analyze datasets related to the subscription business model to identify trends, usage patterns, and insights that can inform business decisions.
- Process Improvement Collaboration: Collaborate with cross-functional teams to understand subscription process challenges and suggest opportunities for automation and process improvement.
- Business Model Evaluation: Review and evaluate the existing subscription business model to identify gaps and potential enhancements with a focus on automation and scalability.
- Documentation and Reporting: Develop comprehensive documentation including process flowcharts, automation guides, and data analysis reports to support the ongoing development and deployment of the subscription model.
- Team Engagement and Contribution: Participate in team meetings, brainstorming sessions, and project reviews to contribute ideas and feedback.
- Dashboard Development: Design and implement a visually appealing and user-friendly data visualization dashboard using relevant Business Intelligence (BI) tools or web frameworks.
Desired Skills & Qualifications
- Currently pursuing a Diploma or Degree in IT, Computer Science, Data Science, Business Analytics, or a related technical field.
- Strong foundational knowledge in data handling, manipulation, and analysis.
- Familiarity with database querying languages (e.g., SQL) and/or programming languages used in data processing (e.g., Python/R).
- Experience or strong interest in data visualization and using BI platforms (e.g., Tableau, Power BI, or equivalent).
- Excellent problem-solving skills and a meticulous attention to detail, particularly in data sanitization.
Learning Outcomes
Upon completion of this internship, the intern will have gained significant experience and skills in the following areas:
- End-to-End Digital Transformation Management: Build a strong foundation in digital transformation principles applied in practical business contexts.
- Workflow automation skills: Embark on projects in workflow automation and process improvement using Microsoft Power Apps, Power BI.
- Business Intelligence & Visualization: Develop proficiency in designing and deploying professional real-time data dashboards that meet specific business requirements.
- Actionable Insights: Translate complex data findings into clear, strategic, and actionable recommendations that directly influence marketing and customer engagement strategies.
- Stakeholder Communication: Experience communicating technical project updates and analytical findings to non-technical business stakeholders.
