Internship Duration: 6 Months
About the Role
We are looking for a passionate and driven Marketing & CRM Intern to join our team for a 6-month internship. This role offers hands-on exposure to luxury automotive marketing, customer relationship management (CRM), digital campaigns, event execution, and customer engagement initiatives. You will work closely with the Marketing team to support brand-building activities and deliver exceptional customer experiences.
Key Responsibilities
Marketing & Brand Activation
- Support the execution of marketing strategies to enhance brand awareness, customer engagement, and sales performance.
- Assist in planning and coordinating customer deliveries, brand experiences, and marketing events.
- Liaise with internal stakeholders, agencies, and vendors to ensure timely and high-quality campaign execution.
- Research and recommend emerging digital, social media, and luxury consumer trends.
CRM & Customer Engagement
- Assist in implementing CRM initiatives to strengthen customer loyalty and enhance the ownership journey.
- Analyze customer data to identify engagement opportunities and key ownership milestones.
- Coordinate customer gifting programs, festive greetings, and engagement activities.
- Maintain and update CRM databases to support targeted marketing campaigns and communications.
Digital Marketing
- Assist in planning and executing digital and social media campaigns.
- Monitor campaign performance and support content engagement analysis.
- Provide recommendations to improve audience reach and engagement.
Administrative & Operational Support
- Support day-to-day marketing and CRM operations.
- Assist with budgeting, procurement processes, and vendor coordination.
- Prepare reports, presentations, and marketing documentation.
- Provide ad hoc support to ensure smooth execution of marketing and CRM activities.
Learning Opportunities
Throughout the internship, you will:
- Gain hands-on experience in luxury automotive marketing and CRM.
- Develop an understanding of brand positioning, customer lifecycle management, and event execution.
- Build practical skills in stakeholder management, content creation, campaign execution, and data analysis.
- Work alongside experienced marketing professionals and gain exposure to premium customer engagement strategies.
Requirements
- Currently pursuing or recently completed a Diploma or Degree in Marketing, Business, Communications, Mass Communication, or a related discipline.
- Strong interest in marketing, CRM, luxury brands, and customer experience.
- Excellent communication and interpersonal skills.
- Organized, detail-oriented, and able to manage multiple tasks simultaneously.
- Proficient in Microsoft Office applications (Excel, PowerPoint, Word).
- Knowledge of social media platforms and digital marketing tools is an advantage.
- Analytical mindset with the ability to interpret data and customer insights.
- Positive attitude, proactive approach, and willingness to learn.