Manager – Training

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Job Title: Manager – Training

Department: Human Resources / Learning & Development (US Healthcare Staffing)

Location: Noida (Onsite)

Shift: US Shift (5 Days Working)

Job Summary:

We are seeking an experienced Manager – Training to lead training initiatives across recruitment,

VMS operations, billing, and support functions within US healthcare staffing. The role focuses

on capability building, process training, and performance improvement.

Key Responsibilities:

• Design and implement training programs for staffing teams

• Conduct training on recruitment processes, VMS tools, compliance, and systems

• Develop training materials (SOPs, manuals, presentations)

• Lead new hire onboarding and refresher training programs

• Evaluate training effectiveness and track performance improvements

• Identify skill gaps and design targeted learning interventions

• Collaborate with leadership for training strategy

Required Skills & Qualifications:

• Bachelor's degree (MBA preferred)

• 6–10+ years of experience in training/L&D (staffing/BPO preferred)

• Experience in US healthcare staffing domain

• Strong presentation and facilitation skills

Think global. Think BIG.

Visit us: https://biglanguage.com

Linkedin: https://www.linkedin.com/company/big-language-solutions/mycompany/