Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Responsibilities:
May perform one or more of the following:
- Initiate/Kick Off Project. Create project plan with relevant details such as (WBS, Effort Estimations)
- Task Allocation & Track deliveries for against SLA.
- Risk Management and Mitigation.
- Follow the standard practices and procedures specific to your Tower.
- Create & Maintain project management routines.
- Knowledge of RKS platform is preferable.
- Performance Management.
- Conduct regular associate development discussions.
- Initiate & Identify user technical/ functional training needs and devise/managing user training programs.
- Track performance of project team members and takes appropriate action.
- Responsible for project/client communication.
- Manage internal stakeholder communication (including Technology & other teams for assigned module).
- Manage Offshore/Onshore Interaction and Stakeholder Communication.
- Escalation Management.
- Interprets very complex business needs and translates them into system requirements.
- Strong understanding of Domain and is required to comprehend Business Requirement Documents (BRD).
- Manage transitions (Ongoing vis--vis Implementations vis--vis Leveraged Shared Services).
Requirement:
- Typically requires minimum 9 years of work experience.
- Either Engineering or technical graduates
- Strong analytical and communication knowledge.
- Strong Domain/Service Discipline knowledge.
- Strong knowledge in MS Office, Mainframe, SQL, Linux, Autobot.
- Good understanding of all standard Procedure Documents.
- Good Knowledge of Testing Procedures.
- Strong team player.
- Should be able to Coach & mentor team members.
- Good project management skills.
- Manage stakeholder communication (internal/external).
- Ability to manage multiple clients.
- Understanding of overall HROS Implementation/Ongoing methodology.
- Good people management skills.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [Confidential Information]. You may also click here to access Conduent's ADAAA Accommodation Policy.
