About the Role
We are looking for an experienced and result-driven Store Manager to be a part of our Business Development team. As a Store Manager at Wooden Street, you will be responsible for overseeing the daily operations of the store, enhancing customer satisfaction, meeting sales and profitability goals, and leading a motivated team of store staff. You will be instrumental in ensuring excellent service standards and maintaining high store standards in line with our brand's identity.
Key Responsibilities
- Develop and implement business strategies to increase footfall and maximize store profitability.
- Achieve and exceed sales targets through staff training, motivation, and performance monitoring.
- Ensure exceptional customer service and manage customer queries or grievances efficiently.
- Oversee store operations and ensure adherence to company policies and procedures.
- Maintain optimal store appearance and ensure visual merchandising standards are upheld.
- Analyze buying trends, customer preferences, and sales performance to identify growth opportunities.
- Lead and support the team with regular performance appraisals and career development planning.
- Handle escalations, staff concerns, and operational challenges with professionalism.
- Promote company values by being a role model in customer service and team collaboration.
- Take up additional store responsibilities as assigned.
Requirements
- Proven experience as a Retail Store Manager, preferably in furniture, lifestyle, or similar industries.
- Strong leadership, team management, and business acumen.
- Excellent communication and interpersonal skills.
- Customer-centric approach and problem-solving attitude.
- Ability to work in a fast-paced environment and meet sales objectives.
- Strong organizational and time management abilities.
- Graduation (any stream) preferred.
Benefits
- Competitive salary with performance-based incentives.
- Opportunity to work with one of India's leading furniture retail brands.
- Structured training and development programs.
- Fast-track career growth opportunities within the company.
- A positive and collaborative work culture.
