KEY RESPONSIBILITIES
- Stakeholders Management and mentoring team members for effective deliveries.
- Practice sustainable incident response and blameless post-mortems.
- Should be able to perform support activities and handling the stakeholders end to end.
- Should be responsible for all Production bugs and its delivery.
- Incident Management and Change Management are the key tasks.
- Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.
- Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
- Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
- Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
- Should be willing to work in night shifts as well.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Lead the team to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
Other Responsibilities
- Embed Here for good and Group's brand and values in team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
LONGDESCRIPTION
SKILLS AND EXPERIENCE
- Unix / Linux
- Java
- Python
- Oracle, PL/SQL
- DevOps tools
QUALIFICATIONS
- Degree in Software Engineering, IT, Computer Science, or related fields.
- Preferably 8 to 12 years of working experience in software development
- Strong Programming Background in any Language.
- Should have worked in Production environment and support with minimum 5 years
Must have:
- Overall IT experience of 8-12 years with an added knowledge on Banking Domain.
- Systematic Problem-solving approach, coupled with a strong sense of ownership and drive
- Approachability
- Knowledge on Java and familiar code review.
- Knowledge of Oracle SQL queries, Kong, Python
- Knowledge on Web Server, Tomcat
- Experience in cloud infrastructure and tooling
- Understanding of Unix/Linux systems from kernel to shell and beyond, taking in system libraries, file systems, and client-server protocols along the way
- Experience with algorithms, data structures, complexity analysis and software design
- Experience working in a Microsoft environment
- Expertise in designing, analyzing and troubleshooting large-scale distributed systems
- Experience using Agile methodologies
- Leadership quality and skills to manage agile tasks for bug fixes / release coord
