Role Overview
- We are looking for a highly strategic and performance-driven Quick Commerce professsional to lead our digital commerce function. This role will be responsible for managing our D2C eCommerce platform, growing Quick Commerce (Q-Commerce) partnerships (e.g., Blinkit, Zepto, Instamart), driving topline growth, and owning the digital P&L. The ideal candidate will bring a strong blend of commercial acumen, digital expertise, and operational excellence.
Key Responsibilities
- P&L and Sales Ownership
- Own the P&L for all digital commerce channels including eCommerce and Q-Commerce.
- Define and execute revenue growth strategies to meet business targets.
- Monitor key performance metrics (GMV, AOV, CAC, ROAS, profitability) and take corrective actions as needed.
- Prepare forecasts, budgets, and regular performance reports for senior management. eCommerce Platform Management
- Lead the management and continuous improvement of the company's eCommerce website (D2C).
- Collaborate with product, UX, and marketing teams to enhance user experience, increase conversion rates, and reduce drop-offs.
- Oversee digital merchandising, promotions, assortment planning, and pricing strategy.
- Ensure seamless integration with inventory, fulfilment, and customer service functions. Quick Commerce (Q-Commerce) Channel Development
- Lead partnerships with Q-Commerce aggregators (e.g., Blinkit, Instamart, Zepto, Dunzo).
- Optimize product listings, inventory, pricing, and availability on Q-Commerce platforms.
- Collaborate on in-app marketing campaigns, exclusive launches, and tactical promotions to drive visibility and incremental revenue.
- Analyse platform performance and build joint business plans with partners.
- Strategy & Planning
- Develop the annual digital commerce strategy aligned with company objectives.
- Identify new digital growth opportunities, channels, and partnerships.
- Drive omnichannel initiatives that connect online and offline customer journeys.
- Team & Stakeholder Management
- Lead a high-performing cross-functional team across digital marketing, operations, and platform management.
- Act as the key liaison with Q-Commerce partners and external service providers.
Qualifications & Requirements
- Bachelor's degree in Business, Marketing, eCommerce, or related field; MBA preferred.
- 610 years of experience in eCommerce, Q-Commerce, or digital sales, with at least 3 years in a leadership or P&L ownership role.
- Excellent knowledge of digital marketing strategies and practices.
- Strong leadership, project management, and problem-solving skills.
- Exceptional communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
