Position Summary
The Quality Manager is responsible for enhancing the quality management system to meet Parker-Hannifin's quality, delivery, cost, and sustainability objectives. This role leads APQP/PPAP execution, drives zero-defect culture at supply chain and ensures continuous improvement through robust quality assurance and proactive relationship management.
Responsibilities
Quality Strategy, Planning & Standards
- Formulate product-specific quality plans and standards to meet quality objectives and contractual requirements at minimum quality cost.
- Develop, implement, and maintain an adequate quality plan for defined processes/assembly lines.
Quality Management System (QMS) & Documentation
- Develop and implement quality systems (processes, procedures, policies) aligned to company objectives and industry standards.
Manufacturing / Process Quality Control (Production Oversight)
- Oversee production by monitoring manufacturing processes to ensure consistency and adherence to quality standards through inspections and testing.
Audits & Compliance (Regulatory / Customer / ISO)
- Perform and document quality audits; ensure customer requirements are conveyed and enforced within the division.
- Conduct audits: plan and perform internal audits as per ISO 9001:2015; ensure corrective actions are taken.
- Ensure compliance with legal, health, safety, and regulatory standards; ensure products meet customer specifications and expectations.
Nonconformance Management, CAPA & Continuous Improvement
- Analyze internal and external quality failure data/trends; initiate actions to reduce failures and eliminate adverse trends.
- Quality Assurance: implement corrective and preventive actions to resolve quality issues and drive continuous improvement of supplier performance.
- Drive improvement using methodologies like Six Sigma/Lean to increase efficiency and reduce waste.
Data Analytics, Reporting & Management Reviews
- Analyze quality-related data, identify trends and customer complaints, report findings to executives, and recommend improvements.
Technical Support & Problem Resolution (Internal / Supplier)
- Provide quality technical assistance to internal functions and external suppliers to resolve quality-related problems.
People Leadership & Capability Building
- Manage quality teams: lead, mentor, and support quality personnel to achieve objectives.
Cross-Functional / Customer / Supplier Collaboration
- Collaborate with cross-functional teams; communicate with internal teams, customers, and suppliers to integrate quality across the product lifecycle
Key Accountabilities
- Establish and maintain supplier quality standards (Quality Plans, Quality procedures, Inspection checklists, Quality Alerts) and ensure defect-free products reach the customer.
- Execute APQP deliverables (PFMEA, Process Flow, Control Plan) with customers, suppliers and crossfunctional teams to submit complete and compliant PPAPs that are approved on first pass.
- Implement QC tools to enhance process efficiency.
- Facilitate root cause analysis (5Why, Fishbone) and implement CAPA and mistakeproofing on top defect modes at suppliers to lower IPMLS (Incidents per million-line items shipped) month on month and eliminate repeat nonconformances.
- Perform PPAPaligned process audits at key supplier sites to identify gaps and drive timely closure of findings, improving audit scores and process stability.
- Coordinate engineering, manufacturing, Purchase, logistics, warehouse, and planning with selected suppliers to meet PPAP gate dates, OTIF targets, and rampup plans for launches.
- Build and maintain supplier scorecards and conduct regular performance reviews for strategic suppliers to track QDC metrics, agree improvement actions, and ensure accountability.
- Define and release Quality Plans, QA Plans, Inspection checklists, and Quality Alerts for critical parts and processes to ensure defectfree shipments to Parker and end customers.
Qualifications
- BE Mechanical Engineer with 10-15 years experience
- Proven Experience in Quality Management within the Hydraulics/welding/machining / Forging
- machining / Precision turn components industry.
- Strong Knowledge of manufacturing processes.Familiarity with Quality management systems (e.g. ISO 9001, ISO/TS 16949) and core tools like APQP, PPAP, SPC, and MSA
Parker Hannifin
Parker Hannifin Corporation is the world's leading diversified manufacturer of motion and control technologies and systems, providing precision-engineered solutions for a wide variety of mobile, industrial and aerospace markets.
