Job Description
Job Description Responsible for supporting customer order provisioning including design, testing and installation and activation of the network. This is an operational role which is responsible for delivering results that have direct impact on the achievement of results for projects undertaken as per business requirements. Responsibilities Manage all operations with respect to installation support and network service configuration management. Manage implementation for any new network updates. Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications. Manage and monitor planning and delivery of orders in terms of configuration management. Design the network to ensure adherence to the timelines and hand over to project implementation team. Drive change management initiatives, make change requests and monitor change processes and IT initiatives to ensure delivery of a tested active service layer to the customer on time at optimal costs. Diagnose, troubleshoot, and resolve problems, and take corrective action when necessary. Provide technical expertise for ensuring smooth integration of network and system solutions/network improvement. Ensure that all installation functions are performed in a timely fashion to meet specifications. Ensure adherence to process & timelines, maintenance of systems like NIMS & Cramer Handle requirements like addition/removal of equipment and issues during migration to new circuits Minimum qualification & experience Relevant experience in network infrastructure project management and on field experience Desired Skill sets Hands experience with Fiber optics cable installation and termination Routing, Switching and IP Knowledge Experience in Designing and documenting Network layouts in terms of Fiber, Voice, and Data Paths Network / Voice certifications preferred. Knowledge in networking concepts (ports and protocols) Knowledge of Switch configuration, ports, access ports, trunk ports and port security and spanning tree protocols Knowledge in Access - Ethernet, Broadband
About Company
Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications™, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of ‘Secure Connected Digital Experience’ (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.
