Job Description
Management Level: 07 - Manager - Program Management
Location: Gurugram
Must have skills: Program Planning & Execution, Stakeholder & Team Management, Curriculum Development Coordination, Learning Platform (LMS) Management, Data-Driven Decision Making, Budgeting & Resource Allocation, Process & Quality Management, Performance Tracking (KPIs, OKRs), Cross-Functional Collaboration and Excellent Communication & Presentation Skills.
Good to have skills: Leadership, Experience in EdTech Operations, Knowledge of Instructional Design & Learning Pedagogy
Experience: 12+ years of experience is required
Educational Qualification: Graduate (MBA Preferred)
Job Overview
We are seeking a visionary and strategic Manager of Program Management to lead our program management and delivery efforts. The ideal candidate will oversee the planning and management of learning experiences for participants across various programs, ensuring high completion rates and exceptional stakeholder satisfaction.
Key Responsibilities
Lead and direct program management and delivery efforts to ensure successful outcomes
Oversee the programs lifecycle, including program planning, budgeting, resourcing, scheduling, risk management, and quality assurance
Track and analyze program performance metrics, identifying areas for improvement and implementing corrective actions
Develop and implement strategic plans to enhance the learning experience for program participants
Build and maintain strong relationships with stakeholders, including academic institutions, corporate partners, and learners, aligning them with program objectives
Ensure high program completion rates and participant satisfaction
Drive high stakeholder delight, measured through Net Promoter Scores (NPS)
Manage program budgets and ensure efficient resource allocation
Required Experience, Skills And Qualifications
Graduate with 12+ years of relevant sales experience (MBA preferred)
Prior Experience In The EdTech Industry Is Required.
Exceptional relationship-building and stakeholder management abilities.
Superior communication and leadership skills, with the ability to inspire and motivate teams
About Us
Backed by a $1 billion investment over three years, Accenture launched its LearnVantage business in March 2024, providing comprehensive learning and training services to help organizations reskill and upskill their people and achieve greater business results in the AI economy. Powered by an AI-native platform, Accenture LearnVantage offers learning strategy and design, personalized learning experiences, learning managed services and certifications, all supported by a robust partner network and access to more than 2,000 mentors around the world. For more information, please visit www.accenture.com/learnvantage
