Who We Are
YosAid Innovation Foundation works with health systems in India to promote innovative healthcare practices and skills among the patients and their families.
As part of this effort, YosAid has partnered with Noora Health to implement the Care Companion Program in India and support Noora Health's mission of strengthening health systems by equipping family caregivers with the knowledge and skills to care for their loved ones.
Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient's care: their own family.
With support from governments and partners in India, Bangladesh, Indonesia, and Nepal, Noora Health has trained more than 43 million caregivers and patients across 12,800+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).
In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn mortality by 18%.
Noora Health is an Audacious Project Grantee and received the Skoll Foundation Award for Social Innovation. To learn more, watch our TED Talk, Skoll feature, or read about our partnership with the World Health Organization.
What You Will Do- People Operations:
- Oversee and manage day-to-day People operations, including employee onboarding, offboarding, payroll, benefits administration, and HRMS
- Ensure all HR processes and systems are efficient, scalable, and compliant with FCRA laws and regulations.
- Employee Experience:
- Develop and implement initiatives to enhance employee engagement, satisfaction, and retention.
- Address and resolve employee concerns and conflicts in a timely and effective
- Compliance and Policy Management:
- Ensure compliance with FCRA laws, labor laws, regulations, and company
- Develop, update, and communicate HR policies and
- Performance Management:
- Manage the performance appraisal process, including setting performance standards, providing feedback, and facilitating performance improvement
- Support managers and employees in achieving their performance
- Talent Management:
- Partner with the Talent Acquisition team to support recruitment efforts and ensure a smooth candidate experience.
- Develop and implement strategies for talent development, succession planning, and workforce planning.
- Employee Relations:
- Build and maintain strong relationships with employees at all
- Provide guidance and support on employee relations issues, including disciplinary actions and grievances.
What We Are Looking For
- Masters degree in Human Resources or a related
- A minimum of 5 years of HR experience, with a focus on people and culture
- Proficient understanding of Indian labor laws and employment
- Strong interpersonal and communication
- Demonstrated ability to manage multiple tasks and
- Proficiency in HR software and
- Passionate about fostering a positive and inclusive workplace
- Fluency in English/Kannada/Hindi.
- Experience in the public health sector or related Optional
What We Value
We value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities — among many others.
We encourage people from all backgrounds to apply.
