Manager, Leasing and Tenant Relations

Main Duties & Responsibilities

• Manage the full leasing cycle, including enquiries, prospecting, viewings, negotiations, lease execution, and tenant handovers.
• Source and secure suitable tenants to achieve occupancy, rental income, and tenant mix objectives across the portfolio.
• Handle lease administration, including tenant due diligence, lease documentation, stamping, and database management.
• Market available spaces through various channels and prepare leasing and marketing materials, proposals and presentations.
• Build and maintain strong relationships with tenants, brokers, and business partners to drive leasing opportunities.
• Conduct market research and provide insights on rental trends, competitor activities and leasing strategies.
• Work closely with Asset Management and Property Management teams to drive lease renewals, monitor tenant performance, and minimise vacancy.
• Plan and execute tenant engagement initiatives, including tenant meetings, appreciation programmes and community building activities.
• Prepare leasing reports, pipeline updates, and portfolio performance reports.
• Support annual budgeting process by preparing forecasts, analysing portfolio performance, and providing recommendations.
• Collaborate with internal stakeholders on portfolio branding, positioning, marketing campaigns, and asset enhancement initiatives.
• Undertake any other duties as assigned by management.

Job Requirements

• Candidate must possess a recognised Degree in Estate Management, Real Estate, Building Management, Marketing, or a related discipline.
• Minimum 5 years of experience in commercial and retail leasing.
• Good knowledge of commercial and residential leasing, market trends, and industry networks.
• Strong ability to build and maintain relationships with tenants, business partners, and internal and external stakeholders.
• Excellent communication, interpersonal, negotiation, and tenant relationship management skills.
• Strong presentation and report-writing skills.
• Good understanding of tenancy agreements and leasing processes.
• Proficient in Microsoft Office applications.
• Detail-oriented, highly organised, and able to manage multiple priorities effectively.
• Able to work independently in a fast-paced environment while contributing positively as a team player.
• Resourceful, hands-on, proactive, and self-motivated.