5+ years overall experience professional experience re-imagining, designing, and digitizing capabilities and processes into digital products and tools
Ability to understand and develop business requirements, define product features, and craft end-to-end digital user experiences, balancing business needs with simple, intuitive, and engaging user-centric solutions
Experience with design hand-off to Developers and Engineers through detailed documentation and specifications
Knowledge of Cloud Technologies, Solutions Development, Digital Experience, and Applications Delivery management is must.
Knowledge of Web technologies (Angular, ReactJS), NodeJs, JAVA Spring boot, various AWS components e.g. Step Functions
Python, Lambda etc is added advantage.
Exposure to design principles, user-centric design, design thinking, lean / agile standard processes and tools
Knowledge of the latest UI/UX standards, trends and tools
Prior experience and involvement in digital transformation preferred
Highly collaborative with proven track record to work in and manage expectations within cross-functional, global teams
Possess deep user empathy, enthusiastic about user experience, and passionate about resolving user problems through design
Ability to interact and influence collaborators at all levels of the organization
Key Responsibilities:
Perform current state assessment of existing processes through interviews, time activity analyses, process observations, and surveys
Working very closely with other teams within DTT i.e. Document AI and Strategic System integration teams.
Development of user stories and customer journeys to identify problems and digitization opportunities
Consults with business partners to develop future state product design through sketches, wireframes, user flows, mockups, and prototypes, communicating rationale for design-related decisions to senior business leadership as needed
Consults with business partners and assess case development to estimate potential value realization from digitization opportunities
Ensuring product meets intended design and organizational standards and requirements
Translating user testing insights and feedback into actionable solutions
Architecting solutions using AWS services and microservices architectures.
Closely with Cloud Platform team to utilise modern CI/CD methods with automated deployment.
Monitoring of digital product performance and maintenance requests evaluates products in use by business partners and tracks KPIs and metrics to determine the success of specific design decisions
Plan Digital product training for end users
Implement product design standard processes to support user-centric, digital experiences on multiple platforms
Implement digital product design standards and methods
Practice continuous education on next generation technologies and emerging trends
