About The Role
Uber Design teams are dedicated to not only functionality but also to creating joy and delight. Our work sparks opportunity and transforms the way the world moves. We design for people of all backgrounds and abilities across the globe.
Uber is looking for a Design Manager II to lead our India-based Merchant Design team. In this role, you won't just manage pixels; you will shape the strategic direction of how millions of global businesses-from local favorites to international chains-interact with the Uber platform. You will lead a high-performing team of designers to build tools that empower merchants to scale, optimize, and thrive in an increasingly digital world.
As a
Design Manager II, you will lead the creation and delivery of delightful, user-centric experiences for people worldwide.
This role requires systems thinking, exceptional execution, bold innovation, a commitment to quality, and a deep passion for solving customer challenges.
Basic Qualifications
- 7+ years of Product Design experience
- 3+ years of management experience, leading and growing product design teams
- Clear and effective written, verbal, and visual communication skills
- Experience building products for mobile apps, tablets, and web interfaces
Preferred Qualifications
- Strategic Business Acumen: A proven ability to align design strategy with long-term business goals, ensuring user experience drives commercial success.
- B2B & Merchant Expertise: Experience designing complex B2B ecosystems or merchant-facing tools, with a deep understanding of professional workflows and scalability.
- Proven Product Impact: A track record of shipping high-impact software products at scale. Experience taking products from 0 to 1 (conception to launch) is highly valued.
- Deep Cross-Functional Partnership: Extensive experience collaborating with Research, Product Management, Engineering, and Data Science to turn multi-disciplinary insights into cohesive product strategies.
- Multilevel Mentorship: Experience managing and growing a diverse team of designers, from high-potential juniors to seasoned seniors/leads.
- Thought Leadership: A demonstrated ability to influence product roadmaps and guide teams toward a unified vision through clear, persuasive communication.
- Analytical Rigor: Strong ability to use data and user metrics to inform design decisions and measure the success of the team's output.
- AI Forward-Thinking: An enthusiast for modern workflows, with experience or a strong vision for incorporating Generative AI and machine learning into both the design process and the end-user product experience.
What The Candidate Will Do
- Shape the Vision: Partner with cross-functional leadership to define the long-term vision and strategy for Merchant tools, turning complex business goals into high-impact design initiatives.
- Raise the Bar: Define what quality looks like for the Merchant ecosystem. You will ensure the team ships world-class experiences that balance aesthetic excellence with speed-to-market.
- Build & Mentor Talent: Recruit and coach a diverse team of designers. You will act as a career catalyst, helping them sharpen both their technical craft (hard skills) and their ability to influence and lead (soft skills).
- Be the Collaborative Glue: Foster a culture where design, product management, and engineering work in lockstep. You'll inspire your team to move beyond requirements to envisioning what is possible.
- Champion the Merchant: Serve as the primary advocate for the user. You will use data and research to challenge assumptions and ensure we are solving the right problems for our global merchant partners.
- Drive Operational Excellence: Lead design reviews, crits, and sprints. You'll optimize team workflows to ensure the India design hub is a center of excellence within Uber's global design org.
- Master Elevation: Demonstrate the agility to switch between high-level strategic thinking and deep-dive execution-evaluating everything from ecosystem-wide systems thinking to pixel-perfect interaction design.
