Summary
Position Summary
Manager, Learning & Development, Deloitte Tech Academy
Location - Hyderabad
The chief purpose of Learning & Development at Deloitte is to grow leaders for the future, build world-class capabilities for maximum client impact, and consistently deliver an exceptional development experience to our people.
Learning is at the core of Deloitte's culture. We emphasize a holistic approach to development that is not just about education, but also self-awareness, exposure to real-world problems, and connections to people. We position our professionals to help tackle some of the most complex issues in business, our communities, and society at large.
The team
The Deloitte Technology Academy will be a leading-edge, branded educational institute that develops new age digital skills, offering a comprehensive cross-business curriculum, blend of solutions, dedicated faculty, and strategic partnerships that differentiate Deloitte as the premier organization for technology skills development. When operating at full scale, we expect Deloitte Tech Academy to train tens of thousands of learners annually in critical technology skills including AI, Cloud, Cyber, custom development, and package technologies.
As a Manager, you will manage a portfolio of high volume, high visibility programs building AI and GenAI skills across the firm. You will build strong stakeholder relationships and influence critical developmental decisions. You will support the realization of the strategic vision of DTA and the team while contributing to thought leadership leading to growth and impact.
You will collaborate with multiple teams to exhibit agility in driving connection across a diverse and cross-functional set of stakeholders. Your responsibilities may include (but are not limited to):
- Lead the endtoend design, development, piloting, delivery, and evaluation of innovative learning and capabilitybuilding solutions that enhance the performance and growth of Deloitte professionals in technology roles.
- Collaborate closely with the Development Leader, business leaders, and Applied AI SGM stakeholders to design, deliver, and continuously refine a comprehensive curriculum of development experiences aligned to business and talent priorities.
- Lead the end-to-end design, delivery, and evaluation of a curriculum of development experiences, collaborating closely with the Development Leader, business leaders, and Applied AI Strategic Growth Market (SGM) stakeholders.
- Establish and standardize program processes to improve operational efficiency, consistency, and scalability.
- Lead continuous improvement by maintaining and updating program curriculum based on learner feedback, performance data, and evolving business and learning requirements.
- Lead cross-functional project teams (including Development Specialists, as applicable) to design, develop, and deliver high-quality programs and processes on time and to stakeholder expectations.
- Partner with U.S. colleagues to align program design and execution, ensuring consistency and a cohesive experience across geographies.
- Prioritize, plan, and drive execution by applying program management principles in a learning environment to achieve program goals and measurable outcomes.
- Establish clear structures, processes, and governance to enable a seamless, consistent end-to-end learning experience.
- Operate proactively with minimal supervision, demonstrating ownership, sound judgment, and follow-through.
- Apply a consultative approach to assess current state, define future vision, identify gaps, and translate insights into actionable roadmaps.
- Maintain active curiosity and awareness of emerging AI trends, translating relevant developments into implications for learning strategy and design. Conduct market and competitive research on technology learning (India and U.S.), synthesizing trends into recommendations and differentiation opportunities.
- Negotiate effectively with stakeholders to achieve win-win outcomes and sustain alignment across competing priorities. Build, manage, and influence key stakeholder relationships across talent and business leadersbringing a clear point of view (POV) and constructively pushing back when needed.
- Develop, review, and quality-check strategic deliverables that support the direction, operating model, and priorities of DTA.
- Align project teams and stakeholders to design and implement innovative learning solutions, including digitized content, individualized learning paths, and learning in the flow of work.
- Lead delivery across geographies in a remote environment, using strong project management to track scope, timeline, budget/financials, risks, issues, and dependencies while ensuring quality outcomes. Manage resources and budgets to ensure effective, efficient delivery of curricula, programs, and processes.
- Cultivate an inclusive, high-performing team environment grounded in mutual support, shared accountability, and continuous improvement. Lead, inspire, and coach team members through delegation, feedback, and development, supporting junior talent across formal and informal reporting relationships.
- Leverage data and analytics to produce periodic reporting, identify opportunities, test ideas, improve solutions, and measure program impact.
- Present insights and recommendations to DTA Leadership, articulating a clear POV supported by data and stakeholder context.
- Communicate with executive-ready writing, producing clear, logically structured, grammatically sound emails and documentation.
- Provide functional expertise to resolve complex problems, structuring ambiguity, conducting research, and driving resolution to closure.
Qualifications, Skills And Experience
Required:
- Bachelor's Degree; at least 8-10 years of related experience
- Demonstrated, end-to-end project/program management experience: conception and initiation, planning, execution, performance/monitoring, and project close
- Demonstrated consultative approach: excellent communication and influencing skills to communicate effectively and credibly, both verbally and in writing, with audiences at all management levels
- Strong relationship building and stakeholder management skills, including experience owning client relationships with senior leaders
- Ability to work autonomously and effectively in a fast-paced, complex, multi-tasking virtual environment
- Experience in analyzing and synthesizing data from multiple sources to identify themes and develop recommendations
- Strong command of Microsoft Office skills and ability to produce deliverables that carry a stamp of excellence.
- In Excel, aggregate data, conduct complex analysis, and display results visually
- In PowerPoint, translate data into insights and tell a logically structured, succinct, and compelling story tailored to your audience that conveys clear, actionable recommendations
- In Word, create clear, concise communications with a user-friendly layout conducive to cognition
Preferred:
- Experience working in a learning and development organization
- Prior consulting or professional services experience
- Degrees or certifications in Adult Learning, Organizational Psychology, or Human Resources
- Strong strategic-thinking skills with an ability to collaborate with team members on best practices
- Proven experience successfully leading a project portfolio including scoping, planning, budgeting, and delivering multiple concurrent, complex work streams in a matrixed organization
- Experience taking a consultative approach to designing and delivering innovative learning solutions with measurable business results
- Strong stakeholder management abilities across a range of levels and across teams. Outstanding interpersonal skills that build relationships across levels with a capacity for influence, collaboration, and consensus-building
- Excellent communication skills and a good executive presence
- Experience in creating data-driven insights and trends
- Some amount of travel could be required based on role responsibilities
- Experience of working in learning for technology skills like (programming languages, Cloud, AI, Cyber, blockchain, Analytics etc.) will be an added advantage
- Foundational knowledge of AI and GenAI, prompt engineering, and including use of tools such as ChatGPT (or equivalent), Copilot
How You'll Grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte's culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.
Recruiter tips
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financiallyand live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 324548
