Manager - Global Retail Deployments

Key Responsibilities:

• Deployment Strategy: Own the end-to-end rollout plan for global retail deployments, ensuring timely and successful implementation.
• Global Travel: Be on-site at retail locations worldwide to oversee deployment, adoption, and issue resolution.
• Cultural Bridging: Act as the liaison between the India-based tech organization and the client's corporate/retail environment, facilitating alignment and collaboration.
• Stakeholder Management: Navigate complex stakeholder relationships, address conflicts, and overcome resistance to change.
• Technical Oversight: Ensure successful integration of the platform with POS, inventory management, and customer engagement systems.
• Problem Solving: Proactively identify risks, troubleshoot deployment issues, and implement effective solutions.
• Training & Influence: Develop and lead training programs to ensure store associates and regional managers adopt and embrace the technology.