Ways of Working Employees will work fulltime from their base location i.e. Bangalore.
About Swiggy
Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India's leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.
Role & Responsibility:
- Contract and Invoice Management : Invoice Reconciliation & CPO Calculation: Collect, review, and reconcile all vendor invoices at the beginning of each month to accurately calculate the Cost Per Order (CPO). Should also calculate weekly and daily CPO and report/escalate accordingly.
- Discrepancy Resolution: Actively audit and identify discrepancies in invoices across all vendors, applying a high level of scrutiny to our top-tier/larger vendors. MSA Compliance: Thoroughly understand Master Service Agreement (MSA) terms to ensure all billing and service deliveries are fully compliant.
- Credit Management: Leverage your understanding of MSA SLAs (Service Level Agreements) to proactively reach out to vendors to issue Credit notes.
- Oracle and approval tracking: Upload monthly invoices to oracle and also put them into excel sheets for leaders to take correct actions.
- Tracking of Costs & Anomaly Detection : Usage & Run Rate Tracking: Continuously monitor contract utilization, tracking current run rates against forecasts to identify risks of over-usage or opportunities from under-usage.
- Anomaly Detection: Establish dashboards and automated alerts to detect sudden spikes, unbudgeted expenses, or billing anomalies in vendor and cloud infrastructure usage.
- Cost Optimization: Partner with engineering teams to identify areas of waste and recommend architectural or operational changes to reduce overall spend.
- Vendor Relationship Management : Vendor Negotiations: Serve as the first level point of contact for technical vendors, working with them to find the best price.
- Strategic Partnerships: Build strong, long-term relationships with key vendor representatives to ensure priority support and favorable future negotiations.
- Quarterly Business Reviews (QBRs): Organize and lead regular reviews with critical vendors to discuss performance, cost efficiency, and future capacity planning.
- Internal & External Stakeholder Coordination : Audit Support: Act as the central liaison for financial compliance by providing accurate proof, documentation, and context to internal and external auditors for past and present financial transactions.
- Closure of NDA/MSA: Bridge the gap between Engineering (technical needs), Finance (budgeting), and Legal (contracting) to ensure everyone is aligned.
- Tracking of contract expiration : Proactively track contract expirations or other obligations such as issue termination notices to vendor(s).
- Reporting: Present monthly cost summaries, forecasts, and variance analyses to senior leadership in a clear, digestible format.
- You need to work with Finance team to also divide this CPO across BL.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law.
