Manager_Digital Quality

Organization Summary A career within Operations Consulting services, will provide you with the opportunity to help our clients optimize all elements of their operations to move beyond the role of a cost-effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programs to drive both growth and profitability. In our Operations Transformation team, you'll work with our clients to transform their enterprise processes by leveraging integrated supply and demand planning solutions to enhance their core transaction processing and reporting competencies, ultimately strengthening their ability to support management decision-making and corporate strategy. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be purpose-led and values-driven leaders at every level. To help us achieve this, we have the PwC Professional, our global leadership development framework. It gives us a single set of expectations across our lines, geographies, and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

We are seeking an experienced Planning Solutions Architect with a strong technical background and extensive experience in implementing solutions such as o9 / SAP IBP. The ideal candidate will have completed at least 5 to 6 implementations and possess deep knowledge of the product and technical architecture. This role focuses on the ability to lead o9 / SAP IBP transformations for clients across industries, being able to lead team of consultants and translate business requirements to technical and architecture needs and drive the implementation journey.

Key Responsibilities

• Collaborate with stakeholders to understand business requirements and translate them into technical specifications
• Lead design and process discussions with clients
• Design and architect the overall technology framework for o9 / IBP implementations
• Lead the technical implementation of o9 / IBP solutions, including integrations with legacy systems, data warehouse, and end to end ERP
• Develop testing strategy and test scenarios
• Identify gaps and develop custom design specifications
• Provide technical guidance, troubleshooting and support throughout the implementation process
• Lead team through the implementation and hyper care process, actively coaching / mentoring junior consultants
• Conduct training sessions and knowledge transfer to internal teams and client teams
• Ensure best practices and quality standards are followed across the engagement delivery
• Lead client pursuit discussions and highlight experience and approach for o9/ IBP implementations across industries
• Mentor, guide and train a team of o9 / SAP IBP consultants
• Travel may be required for this role, depending on client requirements
  
  

PwC US ADVISORY - MANAGEMENT CONSULTING

Our Management Consulting team works with our global clients to design and implement growth, operational and customer focused strategies for sustainable competitive advantage. Our thought leadership and unparalleled experience help clients turn formidable challenges into market advantage across the value chain and around the globe. Additionally, our extensive expertise in various industries allow us to serve clients with consulting services with a focus on the most profitable elements of the value chain to create scalable businesses that will deliver increased sustainable profits.

Our Management Consultants in leadership roles take on key responsibilities in project planning and execution, team management, client engagement, and business development. They work directly with clients to provide insights, drive strategic decision-making, and lead teams to deliver impactful and high-quality outcomes. These roles also focus on mentoring junior staff, shaping strategic offerings, and contributing to thought leadership and firm-building initiatives.

COMPETENCY OVERVIEW: Operations Transformation PDM Quality (Product Development Manufacturing Quality)

The Operations Transformation PDM Quality team works with clients across Pharmaceuticals Life Sciences, Medical Devices, Health Industries Advisory verticals supporting engagements across -

• Digital Quality
• Operational and Scientific Excellence
• Process Design and Optimization
• Organizational Change Management
  
  

Position Requirements

Knowledge Preferred:

Candidates should demonstrate substantial experience and / or knowledge in above-mentioned sector in any of the following areas:

• Quality: Deep understanding of Quality Management System (QMS) Process & Technology, Quality Risk Assessment and Management, Healthcare & Regulatory Compliance, Remediation, Aseptic Processing, Sterile Manufacturing, Quality Control / Assurance, Computer System Validation(CSV), Quality Process Validation, Inspection Management, eQMS (Digital Quality Systems), Organizational DNA & Culture, Process Improvement & Operational Excellence, Knowledge of Processes such as Patient Safety, Clinical Development, GxP, Operational Controls etc.
  
  

Skills Preferred

• Leading and delivering significant business results by applying strategic thinking, structured problem-solving, innovation and taking individual initiative
• Managing complex client engagements and project workstreams with minimal supervision
• Building and sustaining trusted relationships with team members/clients and driving client value
• Communicating effectively across varied business contexts and stakeholder levels (verbal and written)
• Performing quantitative and qualitative analyses including benchmarking, root cause analysis, and operational assessments
• Demonstrated ability to manage cross-functional teams and mentor junior consultants
• Experience with digital quality systems including Veeva, Sparta; certifications or implementation experience in eQMS
• Exposure to or experience in business development (e.g., proposal development, solution design, client pitches) is preferred
  
  

Educational Background

MBA in Operations preferred; Bachelor's in Pharmacy, Life Sciences, or Engineering desirable

Additional Information

• Travel Requirements: Travel to client locations may be required as per project needs.
• Line of Service: Advisory
• Industry: Management Consulting
• Designation: Manager
• Location: Bangalore, India
• Past Experience: 6-10+ years of prior relevant work experience
• Preferred Work Experience: Experience in Pharmaceutical & Life Sciences (Pharma Life Sciences, including Medical Devices and Health Industry Advisory) preferred