Job Description
At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role
- Partner with technology, product & servicing operations teams to prioritize, define and deliver top priority features.
- Ownership of the POA rules migration roadmap, including meeting target milestones and sharing timely updates with leadership and stakeholders
- Understand the POD rules, pain points and come up with the solution for POA that is flexible, maintainable and scalable.
- Responsible for business process design, including business maintainable rules for the new platform.
- Maintain business processes and business rules as required by strategy.
- Develop global processes and rules and deploy and modify for each locality.
- Partner with technology, product & servicing operations teams to prioritize, define and deliver top priority features.
- Successfully manage multiple projects and tasks concurrently
- Effectively collaborate/influence at all levels without having direct authority
- Automate existing manual processes and strategies into new the processes and rules.
- Work with central and local market cross-functional teams to ensure processes meet market needs and adhere to local regulatory, compliance and risk requirements.
- Obtain feedback on the processes and rules to iterate and drive improvements in future releases.
Minimum Qualifications
- 3+ years of Java Development and BPM experience
- 3+ years in the Product space
- Deep knowledge on Business Rules and Business Process Management (BPM) and proven ability to create solutions from the ground up.
- Logical and organized thinker, with ability to understand complex business problems.
- Enthusiasm for smart system design, and creativity and insight to create efficient process and rule solutions.
- Curiosity to know how things work and ability to use that knowledge to find enhancement opportunities.
- Understanding of American Express tech and product development process
- Recognize issues quickly and determine how to go about getting resolution.
- Detailed oriented, able to identify key questions, make process decisions and determine how pieces of the puzzle interact and impact the overall project.
- Highly organized, taking individual initiative and accountability for getting results.
- Excellent communication skills with ability to engage, influence and inspire partners to drive collaboration and alignment.
- Good grasp of various iterative methodologies: Agile, SAFe and Scrum
Preferred Qualifications
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
