Manager - Digital Business Unit
Tata AIA Life- Posted 5 hours ago
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Job Description
Role description
A.Position Overview
Position Title | Manager |
Department | Digital Business Unit |
Level/ Band |
Role Summary:
Support the Actuarial function as a member of either the Statutory Valuation or Shareholder Reporting team, delivering accurate and timely actuarial reporting, analysis, and business insights. Responsibilities include managing statutory reserves and solvency assessments, asset share and bonus supportability analysis, surplus reporting, Market Consistent Embedded Value (MCEV) calculations, analysis of MCEV movements, and business planning activities. The role contributes to regulatory compliance, financial reporting integrity, and strategic decision-making through high-quality actuarial analysis and stakeholder engagement
B.Organizational Relationships
Reports To | Manager/Senior Manager |
Supervises | NA |
Job Dimensions
Geographic Area Covered | Mumbai & Thane ( Job Location : - Thane HO &Turbhe ) |
Stakeholders Internal | Call Center-Internal , BIU Analytics, UW Team, Medical Management Team,IT , Other stakeholders if any |
Stakeholders External | Call Center Vendors & Other Partners |
C.Key Result Areas
Reporting | Understand end to end business flow of Websales channel Regular stock taking of submitted policies Identify various reason causing delay in issuances @ call center level @ TALIC Level. Coordinate with NBT Team to clear policies from NBT Bucket Coordinate with Medical Management Team to align medicals of customers @ preferred location Coordinate with UW Team to clear NB Queries Liaison between outsourced calling unit & internal TALIC Dept. to clear pendancies Circulate updated MIS as per requirement Timely update to team on TELE MER Guidelines , Medicals Guidelines , NBT Checklist to sure 80% FTR Frequent visit to call center to drive education series on above matters |
D.Skills Required
Technical | .Insurance, Life insurance, Telesales | |
Behavioral | ||
Essential | Desired | |
Interpersonal skills | . | |
Communication skills | . | |
Creative thinking skills | . | |
Supervising / Leadership skills | . | |
Teamwork Skills | . | |
Influencing skills | . | |
Relationship Building skills | . | |
Decision making skills | . |
E.Incumbent Characteristics
Essential | Desired | |
Qualification | Graduate | Post Graduate - MBA/Exe. MBA (Preferably in Marketing or Operations ) |
Experience | 2-7 years of experience in life insurance | 3-5 years of experience issuance management processes Online life insurance business management will be added advantage. |
Disclaimer:
Tata AIA Life Insurance does not charge any fees from candidates during the hiring process. If the application aligns with our requirements, you may be contacted for further steps. Verify job offers through official Tata AIA communication channels to avoid fraud. The job description is the sole property of Tata AIA Life Insurance. The content of this JD is confidential, and unauthorized changes or reproduction are forbidden. To know more about Tata AIA Life, click on the weblink:
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About Company
Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture company, formed by Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA). Tata AIA Life combines Tata's pre-eminent leadership position in India and AIA's presence as the largest, independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region. Tata AIA Life has written retail new business weighted premium of Rs. 2,692 crore for the financial year 2019-20. For the same period, the 13th month persistency of the company was at 89.10% and, the individual death claims settlement ratio was 99.06%. One of the fastest growing companies in the Life Insurance sector, Tata AIA Life is now ranked at no. 5, based on individual weighted new business premium.

