Company Description
- The Retail Jeweller India, based in Mumbai, is a leading media company dedicated to the fast growng 4 100 billion Gems and Jewellery industry.
- For over 20 years, it has published The Retail Jeweller Magazine, a bi-monthly print and digital publication that is a trusted resource for jewellery retailers across 603 cities and towns in India and Middle East.
- Additionally, it offers weekly digital newsletters such as RETAIL DIVE (India) and Retail DIVE (Middle East), connecting with a global audience in India and Middle East and beyond.
The company organizes four premier industry events
- Retail Jeweller India Awards (Mumbai), one of India's most prestigious awards for jewellery retailers on Design Excellence,
- Retail Jeweller India Forum alongwith MD&CEO Leadership Awards (Mumbai), a conference featuring Jewellery industry leaders of India
- Retail Jeweller South Forum and Awards (Benguluru) ; a conference featuring Jewellery industry leaders of South India
- Retail Jeweller Middle East Forum and Awards (Dubai, UAE); A conference featuring Jewellery industry leaders of Middle East
Role Description
This is a full-time on-site role based in Mumbai for a Manager - Delegate Acquisition (Conferences & Awards Participants). The responsibilities of this role include strategically drive, scale, and convert high-quality delegates and award participants (Jewellery retailers, manufacturers, CEOs, CXOs, decision-makers) for conferences, forums, and awardsensuring full houses, premium audience mix, and strong sponsor value.
1. Delegate Acquisition - Build and execute delegate acquisition strategy for each conference & awards property
- Define target profiles (Retailers, Brands, Manufacturers, Wholesalers, CEOs, CXOs)
- Achieveevent-wise acquisition targets from Jewellery industry data of The Retail Jeweller Magazine readership base and previous events
- Convert leads generated by Marketing team
2. Data, Outreach & Conversion- Own and grow delegate databases (India & Middle East)
- Drive multi-channel outreach:
- Tele-calling & relationship teams
- WhatsApp & email campaigns
- Social & LinkedIn outreach
- Track leads conversations confirmations attendance
3. Awards Participation & Applications- Drive award nominations, applications, and submissions
- Ensure category-wise participation targets
- Educate prospects on criteria, benefits, and credibility
- Coordinate with jury & content teams for smooth processing
4. Paid Delegate & VIP Management- Convert paid delegate passes where applicable
- Structure pricing, slabs, and deadlines
- Manage VIP, invite-only & complimentary allocations
5. Sponsor Value Delivery- Align delegate profiles with sponsor expectations
- Ensure right audience mix for networking & lead generation
- Support sponsor commitments:
- One-on-one meetings
- Closed-door sessions
- Buyer interaction quotas
6. Team Leadership & Performance- Lead delegate acquisition & tele-relationship team of 2 people reporting to this position
- Define daily/weekly KPIs:
- Calls made
- Conversations
- Confirmations
- Drop-offs
- Monitor conversion ratios & productivity
7. MIS, Tracking & Reporting- Maintain real-time MIS dashboards
- Track:
- City-wise & category-wise delegates
- Paid vs complimentary
- Awards entries by category
- Share weekly progress reports with leadership
8. Retention & Relationship Building- Ensure high repeat attendance year-on-year
- Build long-term relationships with top retailers & decision-makers
- Manage post-event feedback & engagement
Key Skills & Competencies- High-energy sales & relationship mindset
- Strong tele-sales & B2B conversion experience
- Data-driven approach & MIS discipline
- Deep understanding of delegate psychology
- Stakeholder & sponsor alignment
- Team leadership & motivation
Ideal Background- 510 years in:
- B2B events & conferences
- Delegate sales / tele-sales leadership
- Media subscription / membership sales
- Exposure to Owner and CXO-level outreach
- Jewellery b2b / retail / luxury industry exposure preferred
KPIs- Delegate target achievement (%)
- Paid delegate revenue
- Awards participation numbers
- Conversion ratios (lead confirmed)
- Attendance vs confirmation ratio
- Sponsor satisfaction on delegate quality
Why This Role Is Critical- Events Succeed or scale based on delegate quality
- Sponsors renew based on who attends, not just how many
- Awards credibility depends on right participants
Other Details
- Office is based in Phoenix Marketcity Mall compled at Paragon Plaza, Kurla West
- Office works 10.30 am to 6.30 pm; 5-days a week
- Salary as per Industry Standards; With Special Incentive Structure for this position.
- A team of 2 Junior Executives report to this position.
- Family Medical Insurance is provided of INR 5 Lakhs after completion of 6 months probation
- Mobile Phone expenses are taken care off by company
To reach us faster you can whatsapp our HR Shweta 9321611885 or Co-Founder Samit Bhatta 9920927129.
