Job Description
Job Description
The role is responsible for product management, value proposition, market strategy, product positioning, development, scaling up of product and developing new /enhanced services or features in Cloud & Security domain . The objective is to ensure an increase in product and service profitability, revenue, and market competitiveness of the product. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit overall results.
Responsibilities
Define product requirements & lead/own product development from concept to launch (with accountability for product delivery). Ownership of building product roadmaps and offerings and ensuring governance to drive implementation.
Facilitate and support smooth and fast customer order journey. Support and propose improvements in systems, process to improve CSAT. Closely work IT teams to build a digital journey platform and experience for customers.
Develop and implement product plans that include value proposition, pricing, positioning, channels, promotions, and packaging, collateral support, and sales support/infrastructure plan to drive the successful acquisition and retention of customers. Define a go to market model within the existing sales/channel strategy.
Specify, monitor & manage product financial, technical, service & operational performance levels. Tracking the product(s) P&L, revenue, new business, and profitability including competitive pricing of the product(s) in the marketplace to achieve desired sales volumes/optimized profit.
Provide timely and accurate forecasts for and reporting on product or solution revenues and costs.
Define the product s value proposition for Sales. Engage in product education/Trainings, through available channel. Provide Sales and commercials teams with appropriate pricing guidelines and support special pricing and special solutioning on need basis.
The role may be an individual contributor or may lead a small team.
Minimum qualification & experience
Product management/sales related experience
Desired Skill sets
Technical and commercial orientation
Good knowledge of local market
Solution orientation, ability to perceive end to end solution.
Data analysis (based on consultant reports) and representation.
Strong business acumen and industry knowledge
Experience in delivering finely tuned product marketing strategies.
Exceptional writing and editing skills, combined with strong presentation skills.
Product Architecting, Engineering and Product Management
About Company
Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications™, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of ‘Secure Connected Digital Experience’ (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.
