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Manager - CRM & Marketing Automation (Immediate joiner)

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  • Posted 24 months ago

Job Description

Cond Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video, and social platforms. Cond Nast is renowned for provocative, influential, award-winning content-across brands, across platforms, and across continents.

Cond Nast India is dedicated to producing high-quality, compelling content that connects with India's most influential audiences. A leader within the market, Cond Nast India produces the premium titles Vogue, GQ, Cond Nast Traveller, and Architectural Digest (AD).

Position Summary & Scope:

The role will be responsible for scaling up subscriptions of our publications and leveraging new sources of consumer revenue. This role will work closely with the brand marketing & circulation teams, as well as global marketing & research teams.

  • Drive expansion of CNI's magazine subscriber base through a mix of direct marketing (email and SMS) & advertising (Print, Digital).
  • Use Marketing automation & CRM tools to acquire new magazine subscribers from the existing base of web users, event attendees & retain/renew existing or lapsed subscribers.
  • Leverage CDP to target users with high subscription purchase intent.
  • Partner with brands, events, loyalty & amp; rewards programs to expand reach and base of potential subscribers.
  • Lead the creative & communication strategy for subscriptions and other consumer marketing activities for all 4 brands, across all platforms.
  • Lead Assist in the complete subscriptions fulfillment practice, working with external and internal stakeholders. External: Agencies & Partners, Internal: Production, Delivery & Finance.
  • Overall responsible for subscription marketing & delivering on subscriber targets, increasing renewal rate
  • Responsible to promote brand communities and other research activities through emails and website banners
  • Responsible for (signing up) Gift partnerships and branded merchandise for subscriptions - end to end stakeholder management.
  • Design & amp; run Customer loyalty programs, Up-sell & Cross-sell & campaign management in luxury categories.
  • Creating automation and User journeys
  • Segmentation of Audiences

Desired Skills:

  • Experience in working on Sailthru software and Treasure data will be an added advantage
  • Ability to design & execute multi-platform campaigns
  • Experience in designing & running Customer loyalty programs, Up-sell & Cross-sell & campaign management in luxury categories.

Key Skills & Core Competencies:

Functional Competency:

  • Problem Solving
  • Effective Decision Making
  • Project Management
  • Attention to detail

Behavioral Competency:

  • Time Management
  • Collaboration

Qualification and Experience

  • Bachelor's degree in Mass Media
  • 4-6 years of experience in Direct Marketing, Campaign Management & CRM.

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About Company

Job ID: 70797081