Manager - Compliance

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Job Responsibilities:

The Position is responsible for overseeing Legal Entity (LE) Governance activities in support of the American Express India Legal Entities which include AEIPL, AESIPL, AEBSIPL and other business as may be required from time to time.

The Position will report directly to the Director, Compliance and will serve in supporting the LE Governance functions, business management, finance organizations, board, and regulators.

Key Responsibilities

Legal Entity Governance & Board Support

• Support governance activities for multiple legal entities (AEIPL, AEBSIPL, AESIPL, etc.)
• Ensure timely and accurate information flows to the Board and Committees
• Assist in preparation of board materials and escalation of key compliance risks

Compliance Risk Management

• Identify, assess, and monitor compliance risks across applicable laws and regulations
• Perform compliance risk assessments and control testing
• Develop and maintain compliance dashboards and reporting mechanisms
• Escalate significant risk issues to senior leadership and Board

Regulatory & Statutory Compliance

• Ensure compliance with applicable laws including:
  • Labour Laws (Gratuity, Provident Fund, ESI, Shops & Establishment, Apprentices Act, Labour codes etc.)
  • Companies Act
  • Income Tax & FEMA regulations
  • Other applicable statutory and regulatory requirements
• Maintain and update regulatory inventory and track regulatory changes
• Drive implementation of new/updated regulatory requirements
• Act as Data Privacy Officer and manage grievance handling processes
• Ensure timely regulatory reporting and adherence to prescribed timelines
• Exposure to transfer pricing, IRDA regulations, or financial services regulations is an added advantage

Stakeholder Management & Advisory

• Collaborate with 1LOD (Business) and 2LOD (Risk/Compliance) teams.
• Provide advisory support to business functions on compliance matters.
• Liaise with regulators, auditors, and internal stakeholders.

Governance & Process Improvement

• Strengthening compliance frameworks, policies, and controls.
• Support business restructuring and expansion initiatives from a compliance standpoint.
• Drive continuous improvement in compliance processes and reporting.

• Foster a strong risk and compliance culture across the organization.

Qualifications & Experience

• 10-15 years of relevant experience in compliance, legal, or risk management
• Seasoned people leader with experience building and transforming teams and leading and developing individuals across multiple locations.
• Strong experience in labour laws, Companies act, S&E, DPDPA, IRDA, Companies Act, SDPI, FEMA, and Statutory compliance
• Experience in compliance risk assessment, monitoring, and reporting.
• Exposure to board/committee reporting and senior stakeholder management
• Strong understanding of corporate governance and regulatory frameworks
• Experience working in GCCs or financial services preferred
• CA / CS / LLB , Bachelor's degree and/or compliance or legal / Risk qualification advantageous

Key Skills

• Strong analytical and risk assessment capabilities
• Excellent communication and presentation skills
• Ability to influence senior stakeholders and drive outcomes
• Strong collaboration across business and control functions
• Ability to manage multiple priorities in a complex environment

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.