Search Jobs
Search by job, company or skills
Search by job, company or skills
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role
Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
Responsibilities:
Compliance Management with RBI and the industry
Participate in and representing the views of AEBC India in regulatory and industry forums, councils and associations
Leverage RBI and industry knowledge to provide guidance to AEBC India regarding its proposals, communications to be sent to the regulators
Coordinate RBI audits / exams to ensure the exam is well managed and any regulatory findings are closed to the RBI's satisfaction
Regulatory Change Management
Analyze impacts of proposed regulation to AEBC based on knowledge of RBI's regulatory expectations. Provide input to AEBC's responses in the form of proposals or position papers.
Provide guidance to internal stakeholders on interpretation of regulations and guidelines issued by various regulators
Provide guidance and support to business teams in development of controls for new product/service projects
Regulatory Risk Assessment & Governance
Leveraging external information to identify key regulatory risks for AEBC India based on the status of its internal control environment
Provide compliance perspective on AEBCs policies and procedures
Contribute to Compliance Assessment of quarterly and annual Control & Compliance Rating of AEBC
Purpose of the role:
Develop and maintain an effective compliance program consistent with local market's requirements
Ensure that business activities are aligned to American Express Company compliance program and local regulations in local market
Promote and disseminate compliance information, encourage behaviors that integrate compliance values into business practices and continually reinforce personal responsibility for compliance to all staff
Implement policies and procedures to achieve compliance at levels consistent with company standards
Develop and revise local business procedures in line with relevant company policies and local requirements
Develop compliance training program for the market and ensure training program is executed
Critical Factors to success:
Develop relevant compliance training materials and assist management in promoting staff awareness of compliance requirements, in partnership with the designated compliance champions and training department as appropriate and ensure available resources to support execution
Review and monitor (leveraging on subject matter experts and/or other professional, as appropriate) local market's blue box business activities to assess adherence to compliance standards and report deficiencies (gaps reporting) to management for corrective actions
Maintain central repository of all legal entity line of business compliance manuals, policies, local legal inventory, and central list of all governing status, regulation, policies and other material related to respective compliance program
Performing other duties as assigned
Academic Background:
Graduate / Post Graduate degree from a recognized university (MBA/MA Economics/MBL)
CAIIB/CA/CS/LLB/LLM/Doctorate or any combination of relevant education and experience and/or related professional designations/certifications in this field are highly desirable
Past Experience:
10+ years work experience as a subject matter expert in Regulatory Compliance / Audit within large banks or payment operators or Big 4.
Experience in working with regulatory bodies will be an added advantage Essential Skills
Strong knowledge of Banking Regulations Act, Prevention of Money Laundering Act and other laws applicable to Commercial Banks and Payment Operators
Working knowledge of Bank Secrecy Act, USA Patriot Act, Office of Foreign Assets Control (preferred)
Ability to operate multi-nationally with regulators, law enforcement, business partners and Agents Ability to work in a self-directed and remote environment
Demonstrated ability to draft clear and professional correspondence and other documents of a legal, compliance and business nature
Excellent analysis and problem-solving skills
Excellent customer service skills and the ability to resolve customer complaints
Demonstrated ability to appropriately work with confidential information
Ability to facilitate the collection of information through interviews, meetings etc.
Ability to articulate and convey complex, conceptual information to various audiences verbally and in writing
Proven ability to employ tact and to appropriately adjust communications when interacting with individuals at varying levels
Experience in communicating with regulators and law enforcement agencies
Experience in public speaking and making clear and persuasive business presentations
Excellent demonstrated organizational skills, including time management, record keeping, self-scheduling, and follow-up
Must be a self-starter and be able to act independently
Demonstrated ability to handle multiple priorities in a dynamic environment
Demonstrated ability to prepare reports / updates for the senior management
Strong people Leadership.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Job ID: 143982645
