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Job Specifications:
Advanced Computer proficiency of Microsoft suite (Excel, Word, PPT, MS Teams). Previous experience of Oracle ERP, Salesforce, Rapid Response, Demantra, SAP is an advantage
Can identify issues and root causes and uses own judgement to provide feedback solutions to complex problems and can identify the potential solutions
Effectively and quickly adapts to new systems, processes, and policies
Ability to remain calm under pressure
Exercises analytical skill within generally defined practices using a variety of sources in order to find solutions
Be results oriented with great attention to detail
Strong multitasking skills with the ability to prioritize own work and respond to ad hoc requests as needed; able to make quick and accurate decisions
Must have demonstratable communications skills being able to communicate clearly and accurately in an open manner whether it be in person, written or via tele conference, and across cultures. Must be able to contribute proactively during meetings
Collaborates openly, respectfully, and inclusively creating trusting relationships within own and wider teams and to customers in order to explain issues, gain insights and develop connections. May represent the department as a prime contact for special projects
Education/Experience:
Requires minimum 8+ years related experience in Business Operations / Customer Service back office in a technology-oriented industry. Semiconductor industry preferred.
Experience in leading the team / People manager.
Masters degree in Business Management / Analytics, Supply Chain, Operations
Ability to focus on details, multitasking and perform activities timely with quality output.
Planning & prioritization of work assigned.
Positive attitude and willingness to learn and upskills with tools - Tableau, Power BI etc.
Flexible for evening calls for HQ reviews and transition calls on regular basis.
Strong analytical, problem solving and conceptual skills.
Strong written and verbal communication skills.
QUALCOMM CDMA Technologies (QCT) is the largest provider of 3G chipset and software technology in the world, with chipsets shipped to more than 50 customers and powering the majority of all 3G devices commercially available. QCT partners with nearly 60 3G network operators around the globe and has the largest CDMA engineering team in the wireless industry.
QCT provides complete chipset solutions and integrated applications from the Launchpad suite of advanced technologies. Our integrated solutions offer device manufacturers reduced bill-of-materials costs, time-to-market, and development time. Mobile handsets powered by QCT chipsets can offer more features while maintaining a smaller, sleeker form-factor and benefiting from reduced power demands.
QCT values collaboration with its customers and partners and works closely with them to enable their success. We offer a wide range of tools to support the device development process, and develop new technologies based on the needs and demands of the wireless market. Devices for all market segments can now include features enabled by 3G wireless technology, in demand by a growing and increasingly sophisticated wireless community.
Job ID: 115168691