Manager - Business Growth

About GoKwik

GoKwik is a growth operating system designed to power D2C and eCommerce brands — from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 15,000+ merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure. Backed by RTP Global, Z47, Peak XV, and Think Investments and bolstered by a $13 million growth round in June 2025 (total funding: $68 million), GoKwik is scaling aggressively across India, the UK, Europe, and the US.

Why This Role Matters

The Manager – Business Growth will own the P&L outcomes of a portfolio of consumer businesses. This is a high-ownership growth role — not Account Management or Customer Success under a different title. The mandate is to understand what will move the business forward, identify the highest-impact growth opportunities, build the plan, and drive execution across internal teams until the impact is visible in the numbers. Success in this role requires commercial judgment, analytical rigor, execution discipline, and strong fluency with AI tools — all four working together to drive measurable business growth.

What You'll Own

Growth Planning

• Build and own a 90-day growth plan for each business you manage, grounded in its P&L drivers and unit economics.
• Turn data into a small set of prioritised growth bets, not a long list of ideas.
• Identify opportunities across acquisition, conversion, AOV, retention, and monetisation.

Performance Management

• Review business performance weekly and correct course inside the week, not at the next business review.
• Catch problems early — slowing growth, weak conversion, rising acquisition costs, margin pressure, or execution bottlenecks — before they show up as a missed number.
• Track outcomes and business impact, not just activity.

Execution & Stakeholder Management

• Drive execution across relevant internal teams; owning the plan means owning the follow-through.
• Work directly with founders and senior business stakeholders — you're accountable to them for outcomes, not activity.
• Prepare business reviews that answer three things: what happened, why it happened, what happens next.

AI-Led Working

• Use AI tools (ChatGPT, Claude, Gemini, Cursor, or similar) to analyse data, generate and pressure-test hypotheses, automate repetitive analysis, and run market research faster than you could by hand.
• Continuously identify opportunities to use AI and automation to work faster and create greater leverage.

Who You Are

• 3–5 years of experience in growth, category management, strategy, consulting, business operations, marketplaces, consumer businesses, startups, e-commerce, or a similar role.
• Strong commercial judgment; you understand how businesses make money and are comfortable working with P&Ls and unit economics.
• Can interpret data and turn insights into actionable growth plans.
• Can confidently work with founders and senior stakeholders.
• High ownership, comfortable solving ambiguous problems, and can manage multiple priorities without losing context.
• Comfortable operating in a fast-paced, high-ownership environment.
• Highly proficient with AI tools and AI-assisted workflows, and naturally look for ways to automate repetitive work.
• Experience with consulting, marketplaces, consumer internet, e-commerce, performance marketing, analytics, Excel/Google Sheets, SQL, GA4, CRM, or CRO would be a strong plus.

Why GoKwik

At GoKwik, you work at the intersection of consumer businesses, growth, technology, and AI. You work closely with founders and senior stakeholders, solve real business problems, and hold direct ownership of business growth and outcomes. If you'd rather find what's holding a business back and fix it than manage an account and report on someone else's growth, this is that role.