Manager Business Analyst

Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Manager - Business Analyst

We are seeking for an experienced Business System Analyst with relevant years of experience. The ideal candidate will possess strong analytical skills, be proficient in Excel and have strong experience as Business Analyst in managing large/mid-sized IT projects.
Responsibilities:
.Analyze business processes and systems to identify opportunities for improvement.
.Collaborate with stakeholders to gather requirements and translate them into functional specifications.
.Create detailed user story on devops along with defining detailed Test scenarios
.Create detailed documentation, including process flows, system designs, and user guides.
.Develop and implement solutions to enhance business operations.
.Understand technical changes incl DB changes requirements and translate them into functional specifications.
.Perform detailed data analysis and come up with insights for further improvements incl corelations with multiple datasets
.Provide training and support to end-users on new systems and processes.
.Ensure compliance with company policies and industry regulations.

Qualifications we seek in you!
Minimum Qualifications
.Bachelor's degree in business administration, information technology, or a related field.
.Relevant years of experience as a business system analyst.
.Strong analytical skills with the ability to interpret complex data sets.
.Proficiency in Excel, including advanced formulas and Macros.
.Excellent verbal and written communication and interpersonal skills.
.Ability to work independently and as part of a team.
.Strong problem-solving skills and attention to detail.

Preferred
.Prior experience in business requirements gathering, user story documentation, azure dev ops, working on projects as per SCRUM framework
.Familiarity with project management methodologies.
.Experience in conducting user acceptance testing (UAT) and defining Test scenarios.
.Understanding of data visualization tools (such as Tableau or Power BI).
.Strong organizational skills with the ability to manage multiple priorities with senior stakeholders/vendor.
.Ability to adapt to changing business needs and environments.
.Demonstrated ability to lead cross-functional teams.

Why join Genpact
. Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
. Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.