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Manager / Assistant Manager

6-11 Years
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  • Posted 11 hours ago
  • Over 50 applicants
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Job Description

  • Excellent Domain Knowledge
  • Good Oral Written Communication skills
  • Good Team Handling Skills
  • Excellent Analytical skills
  • Should be good at Muti-Tasking

Roles responsibilities:

  • Ensure the TAT and Quality of projects handled
  • Ensure quality of Deliverables
  • Ensure proper execution of projects
  • Ensure all updates from clients are recorded
  • Set Targets for team leads and processors.
  • Maintain records for overall performance and progress of the shift.
  • Maintain process documents and ensure regular updates.
  • Ensure all updates from clients are recorded.
  • Conduct daily team briefs and update the team on every shift.
  • Ensure the team meets the daily targets and extend the shift if the targets are not met.
  • Train employees and ensure the service levels
  • Identify training needs and recommend external training
  • Provide Refresher/ process training at regular intervals
  • Evaluate the effectiveness of training and recommended retraining.

About Company

Job ID: 122885475

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