The Assistant Manager Warehouse Operations will oversee and manage day-to-day warehouse activities to ensure smooth operations, efficient inventory management, timely dispatch and receipt of goods, and adherence to safety and quality standards.
- The role requires strong organizational, leadership, and analytical skills to optimize warehouse processes and lead a team effectively.
Key Responsibilities
- Supervise daily warehouse operations including receiving, storage, order picking, packing, and dispatch.
- Monitor inventory levels, conduct regular stock audits, and ensure accurate record-keeping.
- Implement and maintain warehouse management systems (WMS) and standard operating procedures (SOPs).
- Coordinate with procurement, logistics, and sales teams to ensure timely movement of goods.
- Lead, train, and motivate warehouse staff to achieve operational efficiency and maintain high performance standards.
- Ensure compliance with health, safety, and security regulations within the warehouse.
- Identify and implement process improvements to enhance productivity, reduce costs, and minimize errors.
- Manage KPIs and generate reports on warehouse performance, inventory accuracy, and order fulfillment.
- Handle escalations, resolve operational issues, and maintain smooth workflow.
- Liaise with external vendors, transporters, and service providers as required.
Required Skills & Competencies
- Strong knowledge of warehouse operations, inventory management, and logistics.
- Proficiency in warehouse management software (WMS) and MS Office Suite.
- Excellent leadership, team management, and interpersonal skills.
- Analytical mindset with problem-solving abilities.
- Ability to work under pressure and manage multiple priorities.
- Strong communication and coordination skills.
Educational Qualification
- Bachelors degree in Supply Chain Management, Logistics, Business Administration, or related field.
- Relevant certifications in warehouse management or logistics are a 5-8 years of experience in warehouse operations, preferably with experience in team management and process improvement.
Key Performance Indicators (KPIs)
- Inventory accuracy
- Timely order fulfillment
- Operational efficiency improvements
- Compliance with safety and quality standards
- Team productivity and performance
(ref:iimjobs.com)
