Job Description
Jd
JOB DESCRIPTION
Responsible for leading technical resolution during major incidents, coordinating across teams and stakeholders. Ensures command and control, timely communication, and structured escalation.
Skills / Products (Command & Control, Major Events Coordination)
Common: ITSM, Release management, Vulnerability management best practices.
Software Engineering: GitHub, Python (for automation of incident workflows).
Capabilities
Lead incident bridges, coordinate multi‑team responses.
Apply ITSM best practices and risk‑aware release management.
Automate incident workflows using scripts.
Document and store incident playbooks in GitHub.
