- Collaborates with Technology Architecture professionals to develop technology product roadmaps.
- Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
- Designs and implements standard builds/templates for all technology platforms.
- Drives product improvements through optimization, enhancements and the implementation of new features and functions.
- Works continuously with other Technology Engineering teams and Technology Architecture to ensure the success of products.
- Conducts proof of concept labs for enhancements, new solutions and competitive bake-offs.
- Designs standard and custom technology solutions for business partner projects, including pre- production testing, performance tuning, handoffs and certification.
- Conducts proactive and reactive monitoring to detect, predict and resolve abnormal conditions in the environment.
- Collaborates with vendors to help drive design innovation in product enhancements and improvements.
- Executes on production engineering processes, incident management, root cause analysis, problem management, change management, release management and knowledge management.
- Provides complex production support for all technology platforms.
- Provides oversight for technical labs and development environments.
Typical Skills and Experiences:
- Education: Undergraduate studies in computer science, management information systems or a related field is preferred.
- License/Certification/Designation: Technology certifications or designation are not required, but encouraged (i.e., AWS, Azure, scripting and development languages, delivery methods, security).
- Experience: Six years or more experience with the most complex integrated solutions with an ability to design and develop and modify new and existing solutions for specialized needs.
- Experience with multiple technologies and within one or more domains.
- Experience with automation of deployment of solution configurations.
- Experience in training/guiding less experienced staff.
Experience with solutions: IaaS, PaaS, SaaS and package solutions.
Knowledge, Abilities and Skills: Strong communication skills, knowledge of planning, management and execution of Accelerated Solutions Deliver framework, Information Security acumen. Influencing, negotiating and priority setting needed. Insurance/financial services industry knowledge a plus.
