Mainframe Operator

POSITION SUMMARY

We are seeking a skilled Mainframe Administrator with over 6 years of experience to join our Command Centre Operations team. This role is critical in supporting non-production environments used for technology development and testing for a Fortune 500 client. You will be responsible for ensuring the availability, stability, and performance of mainframe development and testing systems, leveraging your technical expertise and problem-solving skills.

KEY RESPONSIBILITIES:

Monitor and support mainframe development and testing environments.

Ensure availability, performance, and stability of non-production mainframe systems.

Handle batch and online job processing using tools like JCL, JES2, and Spooler.

Manage mainframe job scheduling through Autosys, CA7/CA11.

Use monitoring tools such as RMF Portal and Sysview for performance tuning.

Support and troubleshoot issues in CICS environments.

Create and maintain operational documentation and standard operating procedures.

Collaborate with application and infrastructure teams to resolve incidents.

Utilize ServiceNow for incident, change, and problem management.

REQUIRED SKILLS AND QUALIFICATIONS:

6+ years of experience in mainframe systems operations and support.

Strong knowledge of batch/online processing and mainframe architecture.

Expertise in: JCL, MVS, Z/OS, JES2, SDSF, Spooler, Autosys, CA7/CA11, RMF Portal, Sysview, CICS. Experience with ServiceNow or similar ITSM tools.

Excellent troubleshooting, analytical, and communication skills.

High attention to detail and strong documentation skills.

Ability to work in a collaborative and fast-paced environment.

EDUCATION:

Bachelor's degree or master's in computer science, Engineering, Software Engineering or a relevant field.