MAC - Administrator

Key Responsibilities:

• Provide end to end administration and support for Mac OS devices across the enterprise environment
• Manage device provisioning configuration software deployment patch management and policy enforcement using JAMF Pro Casper Suite
• Troubleshoot and resolve Mac OS hardware software security and connectivity issues within defined SLAs
• Perform system upgrades OS migrations inventory management and compliance monitoring activities
• Support end users with Mac specific applications peripherals VPN email and collaboration tools

Technical Requirements:

• Experience in Mac OS Administration and Support
• Hands on experience with JAMF Pro Casper Suite for device management and automation
• Strong understanding of macOS administration troubleshooting and security best practices
• Experience with application packaging software deployment patching and endpoint management
• Knowledge of Apple Business Manager ABM device enrollment and mobile device management MDM concepts
• Familiarity with scripting technologies such as Bash Shell or Python for automation tasks
• Understanding of identity and access management tools such as Azure AD Okta or Active Directory

Preferred Skills:

Technology->Mac - Administration->MAC OS Support, casper