Microsoft 365 Copilot Functional Consultant (Business Analyst)
Role Summary
Owns the functional discovery and business-facing design for Microsoft 365 Copilot initiativestranslating stakeholder goals into clear requirements, user journeys, and adoption plans that drive real outcomes.
Key Accountabilities
- Partner with business teams to uncover Copilot opportunities and document end-to-end requirements.
- Understand current workflows and pinpoint where Copilot can simplify, automate, or improve productivity.
- Produce functional artefacts such as process flows, feature requirements, acceptance criteria, and user stories.
- Support rollout readiness through training inputs, enablement materials, and adoption/change activities.
- Work with architects/developers to ensure the delivered solution maps back to the intended business value.
Skills & Background
- Working knowledge of Microsoft 365 Copilot, Copilot Studio, and SharePoint capabilities.
- Strong BA toolkit: discovery workshops, process mapping, documentation, and user story writing.
- Confident stakeholder communication across functions and seniority levels.
- Awareness of governance, compliance, and controls expected in regulated environments.
- Nice to have: experience creating training content, playbooks, or user documentation.
