Looking for Head of India Engineering Operations Remote Job - Offshore

Head of India Operations

Remote

Long Term Job

Phone and WebEx

Note from the Company They must have engineering professional services (with industrial facilities; refineries, chem/petro chem plants, manufacturing, water, pharmaceutical, etc.) experience and complete/total leadership of the company or office. MOST people in India have led Technology companies or teams; engineering (in industrial facilities) is less-so. I don't mind seeing some technology experience, but they have to have some background leading teams who deliver engineering work for industrial facilities. Again, MOST of the resumes your team is going to find are Technology leaders. Don't send me someone who's only had that.

Job Description

To provide strategic leadership and operational oversight for the India Global Capability Center (GCC), ensuring delivery of global objectives, talent growth, regulatory compliance, and continuous innovation in alignment with corporate strategy.

Reports To:

Chief Operating Officer

Job Duties

1. Strategic Leadership & Planning

• Develop and execute the India GCC strategic roadmap aligned with global business priorities.
• Expand engineering and service delivery capabilities to support global program objectives as defined by COO and Pinnacle Leadership Team

1. Operational & Delivery Excellence

• Oversee day-to-day operations, including delivery, service quality, cost optimization, and risk management.
• Ensure a project plans are available, are accurate, and are maintained and Quality Management Plans are adherend to.
• Preform QPCI's for all direct reports
• Ensure adherence to corporate policies, local laws, and industry regulations.

1. General Office & Administrative Management

• Oversee site administration, including facilities, security, vendor management, and business continuity planning.
• Ensure seamless day-to-day operations, employee services, and workplace experience.

1. Talent & Culture Leadership

• Build and sustain a high-performance culture rooted in collaboration, innovation, accountability, and respect.
• Embed diversity, equity, and inclusion (DEI) as core cultural values.
• Mentor and develop leadership bench strength, with a focus on engineering, operations, and project leadership roles to ensure employees are living our values
• Work with Recruiting to ensure the right team members are hired

1. Stakeholder Engagement

• Act as the senior liaison with global leadership, Senior Project Managers and Leads
• Represent Company with clients and external stakeholders, including government bodies.

1. Financial & Compliance Accountability

• Manage the GCC's budget, operating expenses, and investment planning.
• Ensure compliance with Indian statutory requirements, labor laws, and corporate governance.

Accountabilities

• P&L Performance within agreed parameters.
• Project Management Metrics (schedule adherence, milestone completion rates, hours efficiency).
• Service Quality and adherence to Quality Management Plans
• Employee Engagement & Retention, especially in project teams leadership and succession planning.
• Headcount growth & retention in line with expansion plans.
• Regulatory Compliance and readiness for audits.
• Operational Uptime & Administrative Efficiency of the Hyderabad office.

Required Qualifications

• Master's degree in Business Administration, Engineering, or related field (MBA preferred).
• 15+ years of experience in multinational operations, with at least 5 years in a senior leadership role.
• Strong understanding of GCC operating models in engineering professional services.
• Proven record of scaling operations and delivering measurable business impact.
• Demonstrated success in implementing structured project management methodologies (PMP, PRINCE2, Agile frameworks).
• Strong track record in building organizational culture, employee engagement, and leadership development.
• Proven ability to communicate effectively, actively listen, and articulate complex issues clearly.
• Skilled in managing difficult conversations to align expectations.
• Adept at setting priorities, planning, and organizing multiple objectives using structured processes.
• Analytical mindset with the ability to assess situations, identify performance improvement opportunities, and adapt plans to achieve results.

Equipment and Software Knowledge

Equipment and software used in performing the essential job functions include but are not limited to:

• Business Tools: MS Office Suite (Excel, PowerPoint, Outlook, Word).
• Enterprise Platforms: ERP systems, Workday, or equivalent HRIS.
• Project & Engineering Tools: MS Project, Jira, Primavera, AutoCAD/SolidWorks (as applicable to industry).
• Collaboration Tools: Microsoft Teams, Zoom, Slack.
• Analytics & Reporting: Power BI, Tableau, or equivalent. Analytics & Reporting: Power BI, Tableau, or equivalent.

Direct Reports

This position has supervisory responsibilities which include managing employee performance by goal setting, planning, providing feedback, coaching and developing, counselling, disciplining, and motivating. Direct reports include:

• Managers / Leads of Service Delivery
• Functional Heads, such as:
• HR / Talent Management
• Technology
• Finance & Compliance
• Administrative & Executive Support Staff