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  • Posted 17 hours ago
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Job Description

Job Responsibilities

    • Manage daily logistics operations including dispatch and delivery tracking
    • Coordinate regularly with courier partners
    • Track shipment status and follow up on delays
    • Close customer/internal tickets within defined TAT
    • Handle escalations and ensure timely resolution
    • Prepare daily, weekly, and monthly reports using Excel
    • Maintain MIS reports and ensure data accuracy
    • Monitor return shipments and RTO cases
    • Maintain proper documentation and records
Required Skills

    • Strong knowledge of Microsoft Excel (VLOOKUP, Pivot Tables, basic formulas)
    • Good communication skills (English and Hindi)
    • Problem-solving attitude with ownership mindset
    • Ability to manage time and handle multiple tasks
    • Basic understanding of logistics/courier operations
Preferred Qualifications

    • Graduate in any discipline
    • Prior experience in logistics or e-commerce preferred

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Job ID: 147205889

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Delhi, India

Skills:

google sheets Vlookuppivot trackersERP systemsInventory Managementlogistics coordination