LMS administrator (DOCEBO)

SWITS DIGITAL Private Limited

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Posted a month ago
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7-10 Years

Bengaluru, India

Job Description

Job Title: LMS administrator (DOCEBO)

Location: Bangalore

Experience: 7-10 Years

Job Description

Minimum of 4 years of experience as an LMS administrator or similar position; experience with Docebo is required
Experience in the enterprise-wide implementation of a Learning Management System
Experience working on SCORM.
Implemented DOCEBO Integration with other LMS tool,
Ability to troubleshoot and resolve technical issues
Ability to collaborate with others at all levels of the organization as well as vendors
Customer service skills, responsive attitude
Strong oral and written communication skills; ability to communicate complex technical concepts in non-complex terms
Work effectively as a team member or independently as appropriate
Organize and prioritize multiple projects with the ability to meet scheduled deadlines

Roles And Responsibilities

The Learning Management System Administrator will be responsible for the functional system administration and operational support of Mandiant's Learning Management System (LMS)
This person will be responsible for This position is responsible for the support, design, development, implementation, delivery, and maintenance of content, assets, and other resources used for instructional functions
Works in collaboration with the Certification Program Manager and other key contacts across Education and the enterprise as a whole
Communicates with both internal and external end users
Identifies and communicates opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements
Acquires and maintains knowledge of current technology as it applies to LMS software and systems
Creates and maintains technical procedures and policy documentation
Collaborates with key stakeholders on training needs and opportunities for the expansion of talent development within the organization
Acts as an internal consultant by analyzing data and recommending solutions to utilize the LMS to deliver, track training and measure performance to meet organizational objectives
Creates and maintains resources to train and support learners on how to use the technology for online and professional development
Performs other related duties that may be assigned
Works on assignments dealing with the routine and daily operation, use, and configuration of the Docebo LMS
Monitors upgrades, changes, outages and feature releases for the LMS
Researches and tests new features prior to release and implementation
Manages community areas within the LMS including functionality, appearance, tabs, and settings
Creates user logins as needed and assigns user permissions
Creates and manages user structures including the creation of user groups and learning cohorts
Manages course enrollment including progress tracking.