Introduction
The successful candidate should be an experienced Consulting practitioner with several years of consulting experience and at least two recent years with Consulting. Strong communications, coaching, and mentoring skills are essential. The role also requires excellent fluency in spoken and written English, excellent facilitation capabilities, with preferred experience in business, stakeholder management, project management; some background in experiential learning is preferred.
Your Role And Responsibilities
This position is as a faculty member of the Global Learning & Knowledge Faculty Shared Services (FSS) team and is responsible for delivering various IBM Consulting Partner & Professional Development (PPD) education programs to IBM Consulting professionals worldwide.
General Skill
Applies knowledge of desired learning outcomes
Demonstrates knowledge of course subject matter
Communicates/leverages knowledge of Consulting strategy
Communicates/leverages knowledge of managing through complex relationships and engagements
Ability to offer business insights and engaging client stories in support of course subject matter
Experience in role plays, feedback, individual coaching & personal experimentation to raise self-awareness
Experience in practice of personal impact techniques and improve relationship effectiveness
Optional: Project Management Institute (PMI) - Project Management Professional (PMP) certification
Process Skill
Demonstrate excellent training and/or facilitation skills
Applies knowledge of learner-centered training principles
Demonstrates skill and passion for coaching and facilitating groups
Possesses excellent listening, presentation, and communication skills
Adopts a facilitative teaching style rather than authoritative
Energetic, enthusiastic, flexible and able to maintain a sense of humor
Works effectively in a team in a time-pressured environment
Comfortable working in a mostly remote work environment with virtual teams across various time zones
Ability to illicit participant contributions, facilitate group discussion and draw out key learning points
Willingness to communicate own experiences and lessons learned in a risk-free environment
Ability to utilize pre-developed course material and able to provide constructive feedback on the course content
Interpersonal Skill
Demonstrates commitment to IBM Values
Manages and maintains a constructive learning environment
Experience in coaching for career development and an ability to coach within a classroom environment applying either the GROW and/or co-active coaching models
Be able to give appropriate constructive feedback
Able to handle challenging people and situations
Experience in dealing with and sensitive to cultural and ethnic differences and needs
Skills Requirements
Required technical and professional expertise
The candidate should demonstrate a deep understanding of Consulting strategy, building client relationships, and project experience. The preferred candidate will also have the ability to relate to the appropriate target audience through their relevant leadership and client engagement experience.
Preferred Technical And Professional Experience
- Advanced Authoring Tools: Experience with utilizing complex authoring tools to create interactive and immersive courseware, enhancing the overall learning experience.
- Media Production Skills: Experience in creating high-quality media, graphic art, audio, and video to support learning solutions and increase engagement.
- Instructional Design Knowledge: Experience with applying instructional design principles to develop effective learning materials and solutions that cater to diverse learning needs.
