Learner Success Associate/Intern

About Skill-Lync

Skill-Lync is a leading engineering edtech company committed to bridging the gap between academic learning and industry requirements. We partner with top organizations in automobile, automotive, OEMs, and wire & cable manufacturing sectors to deliver specialized training programs that enhance workforce capabilities and drive business outcomes.

Role Overview

The Learner Success Associate will play a critical role in ensuring seamless execution of training programs and driving learner engagement. Acting as a liaison between clients, trainers, and learners, the associate will be responsible for coordination, data management, and feedback analysis to continuously improve the learning experience and training outcomes.

Key Responsibilities

• Serve as the primary point of contact between clients, trainers, and learners for assigned training programs.
• Coordinate all aspects of training logistics, including scheduling, communication, and on-site/virtual session management.
• Accompany trainers to client locations when required to support program delivery.
• Collect, consolidate, and evaluate learner and client feedback to assess training effectiveness.
• Develop dashboards, reports, and data analyses to measure and present training performance.
• Collaborate with trainers and internal teams to recommend actionable improvements based on insights.
• Maintain strong client relationships by ensuring timely updates, clear communication, and learner satisfaction.

Qualifications & Skills

• B.Tech in Mechanical, Electrical, Automobile, or related fields.
• 02 years of professional experience; fresh graduates with strong aptitude will be considered.
• Excellent coordination, communication, and interpersonal skills.
• Strong analytical skills with proficiency in MS Excel/Google Sheets; exposure to dashboard/reporting tools is a plus.
• Ability and willingness to travel based on training and client requirements.
• Detail-oriented, proactive, and able to work in a client-facing role with professionalism.

What We Offer

Opportunity to work with industry leaders in automotive and manufacturing sectors.

Exposure to high-impact training programs and client interactions.

A career pathway in client engagement, learning success, and data-driven program management.