Job Title: Lead-to-Order (L2O) and & quote-to-cash & Q2C Business Systems Analyst - Salesforce
Experience: 5+ years
Location: Remote
Employment Type: Full-time
Role Overview
We are looking for a Lead-to-Order (L2O) Business Systems Analyst to join our GTM Systems practice. This role is ideal for someone passionate about sales operations, marketing technology, business process optimization, and Salesforce-based solutions. You will play a key role in designing and enabling end-to-end Lead-to-Order journeys, working closely with Sales, Marketing, Finance, and Technology stakeholders to support scalable growth.
Key Responsibilities
- Own and enhance Lead-to-Order business processes, ensuring alignment between business objectives and system capabilities.
- Translate stakeholder goals into clear business and functional requirements, driving solution design and delivery.
- Design, configure, and where required, hands-on build Salesforce functionality and related GTM systems.
- Support and scale sales processes across lead management, opportunity lifecycle, quoting, and order flow.
- Manage delivery of projects and enhancements within your portfolio, with clearly defined success metrics.
- Collaborate within GTM Systems and cross-functional teams to improve tools, processes, and system consistency.
- Participate in discovery of new capabilities, conduct impact analysis, and recommend tooling or architectural changes.
- Ensure strong security, governance, and data protection practices across systems.
- Support agile delivery, iterative improvements, and long-term system maintainability.
Required Skills & Experience
- Strong experience balancing stakeholder needs, business objectives, and technical constraints.
- Proven ability to document business processes, functional requirements, and success metrics.
- Hands-on experience implementing and supporting Salesforce Sales Cloud and related GTM tools such as:
-Salesforce CPQ
-LeanData
-Outreach, Gong, or similar sales enablement platforms
- Deep understanding of Lead-to-Order (L2O) processes and revenue workflows.
- Strong communication skills with the ability to translate business needs into technical solutions.
- Ownership mindset, collaborative approach, and comfort working in ambiguity.
- Ability to build trusted relationships and resolve conflicts constructively.
Certifications
- At least one Salesforce certification, such as:
- Salesforce Administrator
- Salesforce Certified CPQ Specialist
- Salesforce Business Analyst Certification
- Salesforce Sales Cloud Consultant Certification
