Lead Technical Trainer and Technology Learning PM

Experience: 12-15 Years

Location: Bangalore (BLR)

Work model: Hybrid (3 days in office)

Role Summary

Trianz is seeking an experienced Lead Technical Trainer to spearhead our learning ecosystem across partner education, customer training, and internal technology learning. This strategic role combines learning product management with hands-on training delivery for Trianz products. The ideal candidate will be a self-starter with strong technology acumen, capable of quickly mastering our product suite while building scalable learning solutions supporting our globalization agenda.

Key Responsibilities:

Learning Product Management

Partner with Engineering and Services teams to design certifications and learning modules for Trianz products

Design automation solutions including chatbots and rule-based systems for go-to-market strategy

Build robust vendor networks and conduct buy-vs-build analyses for scaling requirements

Create multilingual documentation portals and global Partnercast delivery

Product & Feature Training Delivery

Conduct live product and feature training sessions for Partners and Customers globally

Collaborate with Partner Enablement and Sales Enablement teams to align training with business objectives

Design technical onboarding programs, certification paths, and competency assessments

Create engaging training content across eLearning, microlearning, virtual labs, and instructor-led sessions

Internal Technology Learning Leadership

Partner with leadership to create technology learning ecosystems for employees

Design technical roadmaps for campus hires focusing on accelerated time-to-productivity

Manage teams of client partners and instructional designers with clear KPIs

Implement innovative learning strategies: gamification, simulations, microlearning

Build global training partner networks and community platforms

Design analytics solutions providing learning performance insights and ROI

Required Skills

Core Expertise

12-15 years mandatory experience in B2B product companies (SaaS, cloud technology, enterprise software)

Self-starter with strong technology acumen - ability to quickly master Trianz products and associated technologies

Executive partnership skills - connect with senior leadership and proactively anticipate learning requirements

Senior client engagement - manage high-stakes relationships and conduct C-level presentations

Technical Proficiency

AWS Cloud Certification Required - Solutions Architect, Cloud Practitioner, or Developer Associate

Expert proficiency in authoring tools: Articulate Storyline 360, Rise 360, Adobe Captivate, Camtasia

Advanced LMS experience ex: Moodle, Cornerstone OnDemand, Docebo)

AI-powered learning solutions: chatbots, automated content generation, personalized learning

Strategic & Operational

Robust vendor network management with buy-vs-build expertise for scaling

Advanced Agile/Scrum project management and cross-functional coordination

Team leadership experience managing client partners and instructional designers

Strong analytics skills with executive reporting capabilities

Preferred Qualifications

Bachelor's/Master's in Instructional Design, Educational Technology, or related field

Industry certifications: CPTD, APTD, ATD, PMP, AWS/Google Cloud Training Partner

Experience conducting product training for external partners and customers

Global program leadership across multiple geographies

Success Metrics

Business Impact: >85% partner certification rates, reduced time-to-productivity, enhanced customer satisfaction

Training Excellence: High-engagement product/feature training sessions with strong adoption

Innovation: AI-enhanced learning solutions and emerging technology integration

Team Performance: >90% retention with clear career progression

Operational: On-time delivery with >4.5/5 stakeholder satisfaction

What Makes This Role Unique

This position combines strategic learning product management with hands-on training delivery. You'll directly impact business growth through product training while building scalable learning solutions. The role offers technology expertise, people leadership, and client engagement opportunities to establish yourself as a learning innovation leader.