Are you a passionate and experienced Technical Program Manager eager to shape the future of Cross-Border payment solutions at Mastercard Do you thrive in an environment that values professional growth, offers exceptional benefits, and fosters an inclusive culture If so, we're looking for a seasoned professional like you to join our team as a Lead Technical Program Manager - Release Train Engineer (RTE).
In this pivotal role, you'll conceptualize, rationalize, and drive multiple simultaneous projects to deliver complex engineering work within our SAFe PI execution model. You'll have the opportunity to dive deep into our tech stack, integration patterns, and organizational capabilities, leveraging company-wide assets to provide innovative technical solutions to customer problems. You'll contribute to strategic decisions, design choices, and even the cloud infrastructure, building comprehensive, believable, and achievable execution plans for high-profile features. Whether you're driving a feature through the full stack or managing a project spanning multiple teams and integrations, you'll provide meaningful status updates every step of the way.
Role
As a Lead Technical Program Manager - RTE, you will be responsible for:
- Serving as a Release Train Engineer (RTE), expertly driving all Program Increment (PI) ceremonies within an Essential SAFe or Portfolio SAFe setup.
- Operating with a high degree of independence and autonomy in managing complex technical programs.
- Defining and building cloud-native software products as a platform at scale, demonstrating a deep understanding of platform capabilities and underlying technologies.
- Breaking down intricate problems, organizing work effectively, planning sprints, and delivering technical programs using agile delivery models (Scrum, Kanban, etc.).
- Leading programs focused on defining and building scalable cloud-native software products as a platform.
- Diving deep into platform capabilities and underlying technologies to gain a thorough understanding.
- Applying data-driven decision-making and implementing continuous improvement methodologies across teams.
- Engaging in strategic debates on delivery approaches with business teams, architects, engineers, and designers.
- Communicating with impact, eloquence, and authenticity to executives, peers, and staff.
- Building strong relationships, partnering with, and influencing dependent teams while earning the respect of colleagues across the organization.
Qualifications
- Demonstrated experience working as a Release Train Engineer (RTE), driving all PI ceremonies in an Essential SAFe or Portfolio SAFe setup.
- Demonstrated ability to operate with independence and autonomy.
- Experience defining and building cloud-native software products as a platform at scale, with a deep understanding of those platforms capabilities and underlying technologies.
- Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (Scrum, Kanban, etc.).
- Experience working on programs to define and build cloud-native software products as a platform at scale.
- Enjoys diving deep to understand the platforms capabilities and underlying technologies.
- Proven track record of data-driven decision-making and applying continuous improvement methodologies across teams.
- Ability to debate the delivery strategy with business teams, architects, engineers, and designers.
- Ability to communicate to executives, peers, and and staff with impact, eloquence, and authenticity.
- Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization.
- Huge plus if you have expertise in Payments, IaaS, PaaS, serverless technology, CI/CD, NoSQL databases, microservices APIs, and distributed systems operations in a DevOps model.
- 5-7 years of technical program delivery experience is a huge plus.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. Therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
