About the Role:
The Subscription Specialist is a strategic role within our Customer Success division, focused on driving subscription-based revenue growth. You will be responsible for reactivating and expanding existing accounts while cultivating relationships with key decision-makers, ensuring they select the most suitable training solutions from NetCom s offerings. This role is pivotal in achieving consistent, long-term subscription sales success.
Key Responsibilities:
- Drive Subscription Growth : Reactivate and expand subscription sales within your assigned account portfolio.
- Engage Key Decision Makers : Identify and build relationships with C-suite and other crucial buying personas within targeted accounts.
- Manage Sales Pipeline : Maintain a strong, active pipeline of opportunities, accurately forecast sales, and meet or exceed quarterly and annual quota targets.
- Reporting Forecasting : Produce clear, timely, and accurate sales forecasts, ensuring senior management is informed of your pipeline status and opportunities.
- Client-Centric Selling : Stay informed about NetCom s offerings and emerging IT training trends to align solutions with evolving client needs.
- Collaboration Teamwork : Work in a Sales POD model, partnering closely with internal stakeholders (e.g., Marketing, Operations, Product) to deliver cohesive solutions that drive customer success.
Requirements:
- Bachelors degree Minimum
- Proven experience in Account Management role, preferably in the IT Training Industry.
- Experience consistently exceeding quota of $1 Million+, with proven success in accurately forecasting targets, and achieving sales commits.
- Strong understanding of IT training technologies and trends.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work collaboratively in a Sales POD Model.
- Results-oriented with a track record of meeting and exceeding client satisfaction and revenue targets (upselling and cross-selling)
- Proficiency in CRM tools and data analysis.
Key Attributes:
- Results-driven mindset with a passion for sales.
- Strategic thinker who can identify opportunities and execute effectively.
- Committed to understanding and addressing client needs to foster lasting relationships.
- Collaborative team player who thrives in a fast-paced, data-driven environment.
Why Join NetCom Learning:
- Opportunity to work with industry-leading experts and cutting-edge technologies.
- Collaborative and inclusive work culture.
- Ongoing professional development and growth opportunities.
If you are passionate about designing innovative learning experiences and making a positive impact in the lives of learners, we want to hear from you! Apply now to join our team at NetCom Learning.
Role: Key Account Manager
Industry Type: IT Services & Consulting
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Enterprise & B2B Sales
Education
UG: Any Graduate
PG: Any Postgraduate
