Lead/ Staff Engineer - PBX/ VOIP

It's not everyday that you consider starting a new career challenge.

We're RingCentral, a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

We're a $2 billion company that's growing at 30+% annually and we're expanding our Solutions Engineering Team to make sure we stay ahead of the competition.

Department: Engineering - PBX Engineering Team

Job Description:

It's not everyday that you consider starting a new career challenge.

We're RingCentral, a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

We're a $2 billion company that's growing at 30+% annually and we're expanding our Solutions Engineering Team to make sure we stay ahead of the competition.

Department: Engineering - PBX Engineering Team

Experience: 10+ years

Work Location: Bangalore Hybrid

Primary Responsibilities:

• Design, development, and automation of Server Side (Telco) components of RingCentral's Phone solution to meet business requirements and satisfy top-grade stability and quality standards.

• This is a hands-on role with individual contributions, actively participating in daily coding and code reviews.

• Maintain high standards of quality in product documentation. Ensure that product documentation remains clear, comprehensive, and up-to-date.

Minimum Qualifications, Education and Experience:

• 10+ years of experience in developing complex distributed systems

• Strong Hands-on experience in developing cloud based backend services using modern C++ (11, 14, 17 or later), linux, open source libraries etc.

• Hands-on experience on deploying code on public cloud services (AWS, Azure, GCP) using container technologies (docker, k8s).

• Good understanding of Networking and TCP/UDP protocols troubleshooting

• Experience in telephony, VoIP, or real-time systems.

• Strong grasp of algorithms, data structures, and network communication.

• Proven experience in building distributed, high-performance systems.

• Understanding of Agile development methodologies (Scrum, Kanban)

Preferred:

• Experience with cloud technologies

• Prior experience with India-based engineering teams.

• Experience with AI code gen.