Lead, Specialist Solution Engineer (Slack)

Job Category

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As aLead Specialist SE, you will serve as atrusted advisorto our most strategic customers. You will combine deep industry knowledge with technical expertise to design solutions that deliver measurable business value and transform how organizations engage with their customers and employees.Responsibilities

• Partner with Account Executives and cross-functional teams to driveend-to-end solution engagements.

• Leaddiscovery sessionswith customer executives and stakeholders to understand business needs and priorities.

• Design and deliverpresentations, demos, and solution conceptsthat align Slack capabilities with customer outcomes.

• Clearly articulateSlack differentiation and advantages, ensuring customer confidence.

• Leadpilots and Proof of Concepts (PoCs), providing technical guidance and ensuring successful outcomes.

• Act as anindustry thought leader, shaping solution narratives with deep customer and market insights.

• Represent Slack atevents, webinars, and executive briefings, showcasing innovation and value.

• Support pipeline generation through solution workshops, proposals, and RFP responses.

• Collaborate with product, engineering, and partner teams to influence roadmap and deliver customer impact.

• Mentor junior SEs and contribute to theSpecialist SE community, fostering an inclusive, learning-first culture.

Qualifications Required:

• 10+ years in solutions engineering, enterprise software consulting, or digital transformation roles (SaaS/cloud preferred).

• Strong presentation, communication, and storytelling skills ability to simplify complexity for diverse audiences.

• Proven track record navigatingmulti-stakeholder enterprise buying cycles(CxO, IT, and line-of-business leaders).

• Customer-first mindset with strong problem-solving and solution design capabilities.

• Interest inAI, data, and automationand their impact on the future of work.

• Strong collaboration, time management, and adaptability in dynamic environments.

Preferred:

• Deep hands-on Slack knowledge - workflows, integrations, admin, and Slack AI

• Prior experience in the collaboration/productivity tools space (Teams, Google Workspace, etc.)

• Knowledge of Salesforce platform and Agentforce positioning

• Experience building enablement content or reusable SE assets

• Exposure to AI automation or agentic workflow use cases

• Experience managing or mentoring junior SEs

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and, and our AI agents accelerate your impact so you can. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.