Job Description
To ensure the efficient operation of WSPs internal Compute services in the EMEIA Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations Infrastructure team and report to the IT Infrastructure Operations Manager in the EMEIA Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of Compute operations with a primary focus on the services within the EMEIA Hub.
Responsibilities
Related to Compute services and infrastructure:
- Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels.
- Performing routine and health maintenance.
- Managing upgrades & performance related activities.
- Identifying and correcting faults with services and infrastructure.
- Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs).
- Execution of business continuity tests.
- Oversight and support of all related service supplier and/or manufacturer activities.
- Proactive identification and resolution of issues before they affect service performance.
- Identifying any improvements that can improve service levels.
- Engaging in the problem management process.
- Technical peer review and approvals for all related changes.
- Support audit and compliance activities.
- Management and maintenance of related platforms.
- Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation.
Qualifications
The ideal candidate would meet all, or most of the below criteria:
- At least 4-6 years relevant and practical experience in a Compute Infrastructure operations role.
- Vendor certifications not a requirement, proven practical experience preferred.
- Experience working in large/global enterprise IT with multiple distributed branch/campus sites.
- Experience of working within ITIL aligned Service Management organisation.
- Proven experience and proficiency with below compute technologies and related activities:
- Technology solutions:
- Dell and HPE server
- VMWare vCenter Products
- Nutanix
- HPE Storage (MSA, Nimble)
- Storage Cashing Technology (Nasuni, Talon, Pandora)
- Object Storage (NetApp, Nasuni, EMC ECS,)
- Archive product (Komprise, HubStore, Enterprise Vault)
- Backup Product (Veeam, Networker, DataDomain, Avamar, NetBackup, Commvault)
- Server sysadmin or similar role with in-depth hardware knowledge.
- Server operating systems (e.g., Windows, Linux).
- Server virtualization platforms (e.g., VMware, Hyper-V, AHV).
- Server and data security concepts and compliance requirements.
- Scripting and automation skills (e.g., PowerShell, Bash) for efficient server management and automation of routine tasks.
- Storage and backup technologies, including SAN, NAS, RAID configurations, data deduplication, and storage protocols (e.g., iSCSI, Fibre Channel).
- Backup access, data retrieval, data integrity and high availability.
- Data retention policies through system procedures.
BGV:
- Employment with WSP India is subject to the successful completion of a background verification (BGV) check conducted by a third-party agency appointed by WSP India.
- Candidates are advised to ensure that all information provided during the recruitment process including documents uploaded is accurate and complete, both to WSP India and its BGV partner.
About Us
WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.
With approximately
4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than
73,000 globally, in 550
offices across 40 countries, we engineer projects that will help societies grow for lifetimes to come.
At WSP we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones:
Our People, Our Clients, Our Operational Excellence and Our Expertise.
www.wsp.com
We are
- Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
- A collaborative team that thrives on challenges and unconventional thinking.
- A network of experts channeling our curiosity into creating solutions for complex issues.
Inspired by diversity, driven by inclusion, we work with passion and purpose.
Working with Us
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
Our Hybrid Working Module
With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.
- Maximize collaboration.
- Maintain product quality and cultural integrity.
- Balance community, collaboration, opportunity, productivity, and efficiency.
Health, Safety and Wellbeing
Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our Making Health and Safety Personal initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.
Inclusivity and Diversity
WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.
Imagine a better future for you and a better future for us all.
Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.
With us, you can.
Apply today.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. 
