Lead Software Engineer

Required Experience & Education:

SME in ServiceNow system applications and custom applications.

Bachelors degree with Minimum 8 years of ServiceNow platform experience

ServiceNow Certified Systems Administrator - Mandatory

ServiceNow Certified Application Developer

ServiceNow Certified Implementation Specialist ITSM (preferred)

ITIL4 Certified

Desired Experience:

Create, maintain, and enhance Incident Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Self-Service Portals

Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs including advanced scripting of each.

Knowledge on ServiceNow platform modules likes HRSD, APM, PPM, GRC, ITAM

Perform advanced customizations including Business rules, Script Includes, Client Scripts

Experience designing, building and maintaining integration using REST, SOAP web services

Experience on troubleshooting production issues and lead team providing soluti