Program Governance & Strategy Execution
- Implement a structured program governance framework to ensure alignment with the organization's strategic priorities.
- Enforce standardized project management methodologies, ensuring consistency across all group initiatives.
- Monitor and report on program performance, risks, and dependencies, ensuring timely interventions where required.
- Develop and maintain executive dashboards and reports, providing leadership with data-driven insights for decision-making.
Program Management & Delivery Oversight
- Manage day-to-day execution of programs, tracking deliverables, milestones, and dependencies.
- Coordinate with internal teams, technology partners, and external stakeholders to ensure timely and quality outcomes.
- Support agile project planning, sprint reviews, and retrospectives for programs requiring iterative execution.
- Identify execution risks and support issue resolution by engaging relevant stakeholders for timely interventions.
Process Standardization & Continuous Improvement
- Use standard tools, templates, and PMO practices across all initiatives.
- Document key learnings and incorporate them into future planning cycles and process refinement.
- Contribute to the continuous improvement of PMO frameworks by assessing gaps and proposing enhancements.
Stakeholder Management & Communication
- Act as the executional point of contact for program managers, function owners, and initiative sponsors.
- Ensure accurate and timely communication between project teams, business units, and Steerco
- Coordinate review schedules, workshop logistics, and stakeholder briefings in collaboration with the broader PMO team.
People Management & Capability Building
- Build and lead a high-performing PMO team with strong project and change management capabilities.
- Mentor and develop talent, ensuring succession planning and career growth.
- Foster a collaborative, results-oriented, and innovative team culture
Change Management & Organizational Readiness
- Assist in driving change enablement by coordinating internal communications, user training, and feedback loops.
- Support integration of new operating models or processes into business as usual with appropriate documentation and handholding.
- Assist in monitoring change readiness, communication rollouts, and training coordination.
- People Development Responsibilities: Include mentoring, performance reviews, and succession planning